Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The incumbent in this position will perform preventive and predictive maintenance. This includes troubleshooting and advanced repairs in plumbing, electrical, HVAC-R, kitchen equipment and other facilities systems. The incumbent is under the direction of the Facilities Shift Supervisor and Facilities Shift Manager, the incumbent also responds to all General Maintenance service calls.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Adhere to all Hard Rock safety requirements and ongoing training to maintain a safe working environment for all team members and guests.
Creates an atmosphere that induces guests to make Hard Rock Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
Responsible for overall maintenance, upkeep, and repairs of facility.
Will climb ladders to 20+ feet.
Responds to maintenance service calls in a timely manner.
Performs event setups and teardowns in a safe, timely manner. Moves furniture and equipment as directed. Supports other departmental events as directed.
Utilizes the Computer Maintenance Management System to create service requests and document work performed daily. Complete all work orders assigned according to their priority level.
Assists in maintaining proper inventory levels and ordering parts and materials as needed.
Conducts require drills and inspections; maintains technical logs and records all relevant data as appropriate.
Installs and make repairs to doors, furniture, office partitions, flooring, and other carpentry related items.
Preps and prepare drywall for painting. Paints and stains walls, furniture, and other associated items.
Perform advanced repairs and preventive maintenance on plumbing, electrical, HVAC-R, kitchen equipment and other operational systems.
Maintain and repair buildings’ HVAC systems, including replacing worn or defective parts, such as motors, switches, fuses, contacts, wiring, etc.
Understand Building Automation Systems and can identity problems and present proactive solutions.
Working knowledge of DDC controls.
Operate refrigerant recovery equipment, vacuum pumps, charging equipment and service gauges.
Advanced understanding of Emergency Generators and their operations. Ability to perform functions required during power switching. Monitors Emergency Generators and associated equipment.
Performs all other duties as assigned and adheres to all Illinois Gaming Board and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of6 years of journey- level job experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board.
Must hold and maintain 2 or more HVAC-R, Electrical, Plumbing or Commercial Kitchen Equipment certifications.
HVAC Technicians must hold and maintain an EPA Section 608 Universal Technician Certification for working with refrigerant and 6+ years of experience.
Must successfully pass background check.
Must be eighteen (18) years of age.
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.

KNOWLEDGE OF:

Machines and equipment including but not limited to, basic hand and power tools, spray equipment, etc.
Safe use of hazardous materials.

ABILITY TO:

Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Operate aerial lifts, trucks, and light motorized equipment.
Follow oral and written directions.
Must have exceptional guest service skills.
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions

may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range:

$2 - $50/

170 815 Entertainment, LLC

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