Job Title: Commercial/Residential Drain Cleaning Technician

Location: Salem, NH (1 hour service radius)
Job Type: Full-Time
Reports To: Company Ownership
Compensation: 30% commission based position. Average employee receives $5,000.00-$6,000.00 a month.
Schedule: M-F, some weekends/on-call

Job Summary:

We are seeking a skilled and reliable Commercial/Residential Drain Technician to join our growing service team. The ideal candidate will have hands-on experience in diagnosing and resolving drain and sewer line issues in commercial settings using industry-standard tools and equipment. This position requires a strong work ethic, attention to detail, customer service skills, and the ability to work independently or as part of a team.

Key Responsibilities:

Respond to service calls for commercial drain issues including clogs, backups, and slow drains.
Operate mechanical and high-pressure water jetting equipment to clean and maintain sewer and drain systems.
Perform video inspections using CCTV drain cameras to identify blockages or damage.
Locate and mark underground sewer and drainage lines using electronic locators.
Communicate effectively with customers and internal teams regarding diagnostics, repair solutions, and service completion.
Maintain proper records of services performed, materials used, and customer interactions.
Follow all safety guidelines, protocols, and regulations.
Maintain company equipment, tools, and service vehicles in clean and operable condition.
Participate in on-call rotation and respond to emergency calls as needed.
Upsell additional services and preventive maintenance agreements when appropriate.

Required Qualifications:

High School Diploma or GED required.
3+ years of experience in commercial or residential drain cleaning or plumbing services preferred.
Working knowledge of drain cleaning equipment, including: Cable machines / drain snakes, High-pressure water jetters, Sewer inspection cameras and Line locators.
Valid driver’s license with clean driving record.
Ability to lift 50+ lbs, work in confined spaces, and perform physical labor for extended periods.
Strong problem-solving skills and mechanical aptitude.
Excellent communication and customer service skills.
Ability to read blueprints, schematics, or service orders (preferred).
Must be dependable, punctual, and able to work independently.
Willingness to be on-call and respond to after-hours or emergency situations.

Preferred Qualifications (Not Required):

Experience working in restaurants, hospitals, retail, industrial, or multi-tenant commercial properties.

Work Environment:

Job sites include commercial kitchens, rooftops, basements, parking lots, and utility tunnels.
Exposure to waste water, confined spaces, and variable weather conditions.
Must be comfortable working in high-pressure and fast-paced environments.

Job Type: Full-time

Projected Total Compensation: $5,000.00 - $6,000.00 per month

Work Location: In person

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