About us

We are professional, agile, innovative and our goal is to is to ensure that our customers have the best possible experiences through our dedicated and hardworking team members. .

Our work environment includes:

Modern office setting
Growth opportunities

Responsibilities:
- Install, configure, and maintain various alarm infrastructures, including fire, burg, access control and various CCTV.
- Monitor and troubleshoot network performance issues, ensuring optimal connectivity.
- Provide technical support to end-users for computer hardware and software related issues.
- Collaborate with cross-functional teams to implement and maintain systems and applications.
- Perform system upgrades and patches to ensure security and efficiency.
- Maintain documentation of processes, procedures, and configurations.
- Respond to support tickets in a timely manner and resolve technical issues.
- Assist in the administration of systems.

Requirements:

- Must have a FAL (Fire Alarm License)
- Proven experience as an Fire / Alarm Technician or similar role.
- Strong knowledge of computer hardware, software, and networking concepts.
- Familiarity with Firelite, Silent Knight, Alarm.com, Brivo, DSC is preferred.
- Understanding of protocols and troubleshooting techniques.
- Experience with firewall configuration and management.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently as well as in a team environment.

Job Type: Full-time

Pay: $35.00 - $45.00 per hour

Benefits:

401(k)
Employee discount
Flexible schedule
Paid time off
Parental leave
Professional development assistance
Referral program

Application Question(s):

Have you installed and managed a wireless point to point system?
Have you installed an IP intercom system?
Have you installed CCTV Systems?
Have you installed Access Control Systems?

Experience:

Fire alarm: 5 years (Required)
Security Alarm: 1 year (Preferred)

Work Location: In person

American Security Devices

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