Description:

Beantown Home Services, Inc. | South Shore, MA

Beantown Home Services is seeking an experienced Master Plumber to serve as the sole Master of Record and lead our plumbing division. This is a senior-level leadership role with full authority over plumbing operations, permitting, and code compliance, reporting directly to the owner. The position is primarily administrative and oversight-focused, with selective field visits for quality control and team support — ideal for a seasoned Master ready to step out of full-time field work and into a long-term leadership role.

Position Overview

This role is ideal for a seasoned Master Plumber who wants to lead, manage, and oversee rather than spend every day turning wrenches.

The Master Plumber / Master of Record will have full authority over plumbing operations, code compliance, permitting, and technical standards. This is a primarily administrative and leadership position, with selective field oversight and site visits to support quality control, inspections, and team development.

The position reports directly to the owner and effectively runs the plumbing division.

Key Responsibilities

Leadership & Operations

Serve as the Master of Record for all plumbing operations
Oversee day-to-day plumbing operations for residential service and installation
Establish and enforce company plumbing standards and best practices
Coordinate with ownership, office staff, sales, and field teams
Support scheduling, materials planning, and job execution
Assist with recruitment, onboarding, and training of plumbing staff

Code Compliance & Permitting

Ensure all plumbing work complies with Massachusetts plumbing code and local regulations
Pull plumbing permits and coordinate inspections
Review complex scopes of work and ensure inspection readiness
Conduct quality control reviews and compliance inspections

Field Oversight & Support

Perform selective site visits to monitor workmanship and support plumbers
Troubleshoot complex technical issues and provide expert guidance
Reduce callbacks through proper planning and execution

Sales & Growth Support

Work with the sales team and plumbers to properly scope and sell plumbing work
Provide technical input on estimates, pricing, and job feasibility
Support the long-term growth and scalability of the plumbing division

What Success Looks Like in This Role

Jobs pass inspection the first time
Plumbing work is consistent, clean, and code-compliant
Field plumbers are supported, trained, and productive
Callbacks and compliance issues are minimal
The plumbing division operates smoothly and professionally

Requirements:

Qualifications

Active Massachusetts Master Plumber License (required)
Experience serving as Master of Record for a plumbing operation preferred
Strong working knowledge of MA plumbing codes and best practices
Proven leadership and team-management ability
Comfortable in an administrative, oversight-focused role
Ability to communicate professionally with homeowners, staff, and inspectors
Valid driver’s license and clean driving record
Strong organizational skills and attention to detail
Experience working with service or field-management software is a plus

Compensation & Benefits

Salary: $120,000 – $150,000, based on experience and qualifications
Per-permit bonus structure
Performance bonuses available based on department results
Health, dental, and vision insurance
401(k) with 3% company match
2 weeks paid vacation
1 week paid sick time
7 paid holidays
Paid continuing education and license renewals
Take-home company vehicle with gas card
Company-provided iPhone
Company-provided laptop
Supportive ownership and long-term growth opportunity

Why This Role Is Different

This is not a field-only Master Plumber role. This is a leadership position with real authority, stability, and the opportunity to shape and run a growing plumbing division inside a reputable company.

Beantown Home Services, Inc.

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