Front Desk & Guest Experience

Manage all check-in, check-out, and reservation operations with professionalism and efficiency
Serve as the primary point of contact for guest inquiries, complaints, and service recovery
Coordinate with housekeeping, maintenance, and management to ensure seamless guest satisfaction
Oversee lobby presence, vendor sign-in protocols, and visitor management
Monitor property management system (PMS) and maintain accurate occupancy records
Conduct night audit procedures and ensure accurate end-of-shift reporting

Fire & Life Safety Director (FLSD) Duties

Staff and monitor the fire command station (FCS) in the lobby in full compliance with FDNY regulations
Conduct and document regular fire drills, emergency evacuation procedures, and safety inspections
Maintain Class E system logs, fire extinguisher records, and elevator fire service documentation
Coordinate with FDNY and building management on all fire code compliance matters
Train and brief designated fire wardens and floor staff on emergency response protocols
Respond to all fire alarms, emergency calls, and life safety incidents as the on-duty FLSD authority
Review and adhere to all NYC Fire Department ordinances and Local Laws applicable to the property

Responsibilities

Manage daily front desk operations, including greeting visitors, handling inquiries, and directing guests efficiently.
Control access to the building for employees, visitors, contractors, and vendors through security protocols.
Oversee fire life safety systems, including fire alarms, sprinkler systems, and alarm systems sales initiatives.
Conduct regular inspections of fire sprinkler fittings, fire alarm systems, and other safety equipment to ensure proper functioning.
Coordinate with construction teams during inspections or renovations to ensure compliance with fire safety standards.
Respond promptly to emergency situations by activating alarm systems and communicating effectively with emergency responders.
Maintain detailed records of security activities, fire system inspections, incident reports, and safety compliance documentation.

REQUIREMENTS

Licenses & Certifications (Required)

Experience

Skills & Attributes

Availability

Pay: $58,000.00 - $62,400.00 per year

Benefits:

Work Location: In person

BELVILLA DISTRICT 6 157 W 47th St, New York, NY 10036 | District 6

Latest Jobs