Job Title: Client Solutions Lead
Job Classification: Full-Time
Reporting Relationship: Director of Client Solutions / Project Manager

Primary Accountabilities:

The Client Solutions Lead at BHS Construction is responsible for managing the successful delivery of small to mid-size construction projects ensuring projects are completed safely, on time, within budget, and to the highest standards of client satisfaction.

This position leads a team of 2–4 field staff and coordinates all aspects of construction, including self-performed work, subcontractor management, material procurement, scheduling, quality control, and client communication.

The Client Solutions Lead serves as the primary point of contact for clients throughout the project lifecycle, ensuring clear communication, responsiveness, and a solutions-focused approach that reinforces BHS Construction’s commitment to excellence and professionalism.

Major Duties:

Lead and manage day-to-day construction operations for assigned projects, ensuring all work meets BHS Construction’s standards for safety, quality, schedule, and budget.
Plan, organize, and direct field activities for a team of 2–4 employees, including carpenters, laborers, and other trades as needed.
Perform self-perform tasks in all aspects of carpentry, including doors/hardware, framing, concrete, demolition, windows, siding, finish carpentry, specialty items, etc.
Coordinate and supervise subcontractors, ensuring clear communication, scope adherence, and quality workmanship.
Manage material procurement, including sourcing, ordering, and verifying timely delivery of supplies and equipment.
Maintain and track project schedules, adjusting as needed to meet client deadlines and production goals.
Serve as the primary client contact, providing regular updates, addressing concerns promptly, and ensuring client satisfaction at every stage.
Collaborate with estimators and project managers during preconstruction and planning to review scope, costs, and constructability.
Conduct site meetings and project reviews to ensure alignment between BHS Construction, the client, and subcontractors.
Oversee jobsite safety compliance and enforce all OSHA and company safety protocols.
Ensure all documentation (daily logs, material usage, progress photos, safety forms) is accurate and submitted in a timely manner.
Identify and resolve project issues proactively, implementing practical solutions that minimize delays and cost impacts.
Mentor and coach field staff, fostering professional development, accountability, and teamwork.

Required Qualifications:

High School Diploma or GED required; Associate’s or Bachelor’s degree in Construction Management, Engineering, or a related field preferred.
3–7 years of experience in construction leadership or project supervision roles.
Proven ability to manage small to mid-size projects independently, including scheduling, budgeting, and client communication.
Strong understanding of construction methods, materials, and OSHA safety standards.
Demonstrated skill in coordinating multiple trades and subcontractors.
Excellent communication, organization, and leadership skills.
Proficient with construction management software, digital documentation, and Microsoft Office Suite.
Valid driver’s license and reliable transportation required.

Physical Demands:

Ability to stand, walk, and work outdoors for extended periods.
Regularly required to lift/move up to 50 pounds and occasionally up to 100 pounds.
Must be able to climb, balance, stoop, kneel, and work in variable weather conditions.
Ability to read plans, use technology (tablets, phones, email), and communicate effectively with clients and team members.

Work Environment:

Fast-paced, professional, and client-driven construction environment.
Frequent exposure to outdoor weather, moderate to high jobsite noise, and active construction conditions.
Occasional exposure to dust, fumes, or airborne particles, as well as potential electrical or mechanical hazards.
Travel between project sites and the BHS office as required.

Additional Duties

This job description is not all-inclusive. Additional responsibilities may be assigned by the supervisor as needed. Employees are expected to perform all job-related duties as requested.

BHS Construction

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