Journeyman Residential Service Electrician (5–10+ Years Experience)

Castle Electric, Inc.
Norwood, MA 02062

Build a Career with a Company That Values Your Skills

At Castle Electric, we're more than just another electrical contractor—we're a family-owned company committed to delivering a Royal Customer Experience. We take pride in providing exceptional residential electrical service throughout Eastern Massachusetts while creating an environment where our employees can thrive both professionally and personally.

We're looking for an experienced Massachusetts Licensed Journeyman Electrician who enjoys troubleshooting, helping homeowners, and delivering high-quality workmanship. If you're looking for a long-term career with a company that values integrity, teamwork, and customer satisfaction, we'd love to meet you.

About the Position

As a Residential Service Technician, you are the face of Castle Electric. Every day, you'll work directly with homeowners to diagnose electrical issues, recommend solutions, and perform safe, code-compliant installations and repairs.

Our customers rely on us to be the experts. We believe in educating—not pressuring—our clients so they can make informed decisions that improve the safety, comfort, convenience, and value of their homes.

When you leave a customer's home, your goal is simple:

Complete the work correctly the first time.
Leave the home cleaner than you found it.
Deliver an experience that earns lifelong customers and enthusiastic referrals.

What You'll Do

Troubleshoot and diagnose residential electrical issues.
Perform repairs, installations, panel replacements, service upgrades, lighting installations, EV charger installations, surge protection, generators, and other residential electrical work.
Explain electrical issues and repair options in a professional, easy-to-understand manner.
Present multiple solutions that fit the customer's needs and budget.
Complete digital estimates, invoices, and job documentation using ServiceTitan.
Maintain a clean, organized service vehicle.
Follow company safety standards and NEC requirements.
Work closely with dispatch and office staff to provide an outstanding customer experience.
Mentor apprentices when appropriate.
Continue developing both technical and customer service skills.

What We Offer

Company Take-Home Van
Fuel Card
Competitive Hourly Pay
Performance Bonuses
Optional Commission Program
Paid Overtime
401(k) with Safe Harbor Company Match
Health Insurance
Dental Insurance
Paid Holidays
Paid Time Off (increases with tenure)
Uniforms Provided
Paid Training & Continuing Education
Company Events, Fishing Trips, Paintball, Cookouts, Holiday Parties & More
Family-Owned Company with Supportive Leadership
Modern Technology and Equipment
A Team That Wants You to Succeed

QualificationsRequired

Massachusetts Journeyman Electrician License
5–10+ years of residential electrical experience
Strong troubleshooting and diagnostic skills
Excellent customer service and communication skills
Valid driver's license with a clean driving record
Ability to work independently while collaborating with a team
Professional appearance and positive attitude

Preferred

Experience using ServiceTitan
Experience with residential service work
Experience with generators, service upgrades, panel replacements, EV chargers, surge protection, and smart home devices
Ability to mentor apprentices
Familiarity with financing options and presenting repair or upgrade solutions

The Ideal Candidate

You are someone who:

Takes pride in your craftsmanship.
Enjoys helping homeowners solve problems.
Builds trust quickly with customers.
Is honest, dependable, and professional.
Is organized and manages your time well.
Continues learning and improving your skills.
Works well with others and contributes to a positive team environment.
Understands that exceptional customer service is just as important as technical ability.

Compensation

$35.00–$95.00 per hour

Compensation is based on experience, productivity, and performance. Top performers have the opportunity to earn significantly more through bonuses, commissions, and overtime.

Expected Hours: 35–45 hours per week

Benefits

401(k)
401(k) Safe Harbor Match
Health Insurance
Dental Insurance
Paid Time Off
Paid Holidays
Company Vehicle
Fuel Card
Employee Discount
Overtime Opportunities
Bonus Opportunities
Commission Opportunities

Why Castle Electric?

We believe our employees are our greatest asset. That's why we've built a workplace where experienced electricians have the support, training, equipment, and opportunities they need to succeed.

If you're looking for a company that values quality over shortcuts, believes in treating employees with respect, and rewards hard work, we'd love to hear from you.

Join Castle Electric and help us continue delivering the Royal Customer Experience throughout Eastern Massachusetts.

Job Type: Full-time

Pay: $35.00 - $95.00 per hour

Expected hours: 35 – 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Fuel card
Health insurance
Paid time off
Retirement plan
Safety equipment provided

Compensation Package:

Bonus opportunities
Commission pay
Overtime pay

Work Location: In person

Castle Electric, Inc.

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