We are seeking an organized and technically skilled Project Manager to serve as the primary liaison between national customers, partners, and internal teams, ensuring the successful delivery of fire protection inspection and repair services. This role reviews inspection reports, estimates repair deficiencies, provides technical expertise, and supports customers with accurate, timely solutions. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced, collaborative environment.

Duties and Responsibilities:

Manage national customers/affiliates concerning Fire/Life Safety inspections and service repairs through phone calls and email
Review Fire Life Safety inspection reports and assessment work orders, creation of deficiency estimate requests, customer quote preparation and work order creation
Project Manager will provide technical support for the Customer Account Managers and assigned customers
Provide technical support for the Customer Account Managers and assigned customers
Additional duties as requested

Education:

Minimum high school diploma or equivalent GED is required, college or related experience is preferred

Experience:

Five or more years of Fire Life Safety experience required in the following skill set or sets
Pre-engineered fire suppression systems
Kitchen fire suppression systems
Fire sprinkler systems
Backflow Preventers
Fire alarm systems
Fire alarm monitoring
Emergency and Exit light Inspection/ repair

Skills and attributes:

Knowledge of installing, inspecting, maintaining, and making repairs to sprinkler systems, fire alarm systems, pre-engineered systems, fire extinguishers and exit and emergency lighting.
Ability to read and interpret blueprints and technical documents.
Ability to receive, track, and manage deficiency quotes accurately and efficiently.
Strong written and verbal communication skills.
Customer-focused with a commitment to delivering exceptional service.
Ability to work independently and collaboratively in a team environment.
Proficient in Microsoft Office Suite and other business software.
Strong organizational, administrative, and time management skills with attention to detail.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Fire Life Safety: 5 years (Preferred)

Work Location: In person

Commercial Fire

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