Job description:

DCNE, New England’s Carrier HVAC distributor is seeking full-time Parts Counter Sales Representatives to join its growing Parts/Supplies Division. Current openings are for their Portsmouth, NH and Marlborough, MA branches. Must be computer proficient, have excellent customer service skills, attention to detail and good written/verbal communication skills to assist walk-in customers as well as phone orders. Industry experience preferred but will train. Competitive salary and overall, Company Incentive included, plus full benefit package.

This position is primarily responsible to assist the Branch Manager in all aspects of sales and operations of the branch and to always protect company assets and interests.

Assist customers with parts and equipment inquiries by phone and in-person.
Process orders and follow through with pending orders.
Assist customers with various product related inquiries.
Assist customers with warranty claims.
Assist customers with various sales and marketing promotions.
Provide accurate assistance in a friendly manner.
Assist in stocking of shelves in showroom and warehouse.
Assist customers with the loading & unloading of customer vehicle if necessary, as well assisting freight carriers with outbound orders.
Maintain general cleanliness of workstation and branch.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Distributor Corporation of New England

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HVAC Parts Counter Sales Representative