Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Southeast Georgia and the Low Country . You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning systems.

The Big Task

You will coordinate sales leads ensuring they turn into appointments with our sales team and do whatever is necessary to help achieve department sales goals.

Key Sub Tasks

Develop key client relationships by establishing customer rapport.
Participate in training so that you grow and develop as a professional.
Maintain and update our customer database with complete and accurate information.
Provide support for our sales team.
Track results of sales calls and produce weekly reports to Sales/Management.
Work with the install team to ensure the install board is full.
Get potential customers excited about the company and encourage them to spread the word.

Job Description

As the Customer Solutions Specialist, you will work closely with our sales team by listening to the needs of our customers, while working with them to determine the best new equipment to meet their needs, and do whatever is necessary to achieve department sales and capacity goals. Your responsibility is not to close the sale, but instead, help to guide the client in booking an appointment with our Sales team. You will work closely with our sales team and direct to the Sales Manager. This is an in-office position. Remote work is not available.

Compensation

Base Salary: $30,000 annually
Commission: Earn an additional 5%–8% commission based on completed sales.
Unlimited earning potential for motivated, customer-focused professionals.

What We Offer

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

Equal Opportunity Employer

Job Type: Part-time

Pay: $14.42 per hour

Shift:

Day shift

Experience:

Customer service: 3 years (Required)
Sales: 1 year (Preferred)

Work Location: In person

Dyess Air & Plumbing

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Customer Solutions Specialist