The Service Sales Representative is responsible for driving revenue growth by promoting, selling, and renewing HVAC service contracts, and repair solutions. This role focuses on building strong customer relationships, identifying client needs, and providing tailored HVAC service solutions that generally promotes Energy Systems as the primary source for aftermarket parts and service of HVAC equipment.

Roles and Responsibilities:

Identify and pursue new sales opportunities for HVAC service agreements and equipment upgrades.
Selling new HVAC unit installations
Develop and maintain a strong pipeline of prospective clients through networking, referrals, and cold outreach.
Conduct site visits to assess equipment conditions and present service recommendations.
Prepare and deliver professional proposals and presentations to decision-makers.
Build and maintain long term relationships with customers to drive repeat business and referrals.
Provide timely follow up on proposals, contracts, and inquiries.
Ensure smooth transition from sales to service delivery teams.
Stay informed on HVAC products, services, and industry trends to effectively present solutions.
Collaborate with technicians and engineers to create accurate service scopes and cost estimates.
Understand competitor offerings and differentiate the company’s value proposition.
Meet or exceed sales quotas for service agreements and revenue targets.
Maintain accurate records of sales activities, customer interactions, and opportunities in CRM system.
Prepare regular sales reporting for management.
Other duties assigned

Minimum Job Requirements

Four-year college degree or equivalent HVAC sales experience is required.
1 year cold call via phone and in person
1 year customer facing sales role that includes negotiation, presentation, and conflict resolution

Knowledge / Skills / Abilities

Well-developed sales and presentation skills
Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel
Strong knowledge of HVAC equipment
Basic mechanical and technical aptitude including geometric and other mathematical formulas
Excellent oral and written communication skills
Proven interpersonal skills with both internal and external customers
Basic marketing knowledge
Must be able to handle high pressure situations and adapt well to changes in the market

Preferred Job Requirements:

5+ years college degree or equivalent HVAC sales experience is required.
Preferred experience selling preventative maintenance contracts in the HVAC industry
Knowledge of energy efficiency programs, rebates, and incentive offerings
Established customer network within the local commercial and industrial market

Job Type: Full-time

Pay: $71,800.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Experience:

Cold calling: 1 year (Preferred)
Sales: 1 year (Preferred)

Work Location: Hybrid remote in Marlborough, MA 01752

East Coast Energy Systems, LLC

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