Senior Sign Operations Manager

East Coast Signs & Graphics | Myrtle Beach, SC

Position Overview

East Coast Signs & Graphics is seeking an experienced sign industry professional to help lead the day-to-day operations of our growing sign company. This is a hands-on management position for someone who understands all aspects of the sign business, including customer service, estimating, project management, permitting, production, and workflow management.

The ideal candidate has extensive sign industry experience and can confidently manage projects from initial customer contact through final installation while supporting production and equipment operation when needed.

Graphic design experience is a strong plus.

Key Responsibilities

Customer Service & Office Operations

Answer incoming calls and assist customers with project inquiries.
Serve as a primary point of contact throughout the project lifecycle.
Coordinate schedules for sales, production, permitting, and installation.
Maintain project records and customer communications.
Manage daily workflow and ensure outstanding customer service.

Estimating & Sales Support

Prepare accurate quotes and proposals for commercial and residential sign projects.
Review construction drawings, specifications, and bid packages.
Calculate material, labor, equipment, and permitting costs.
Follow up on quotations and assist with closing sales opportunities.

Project Management

Manage projects from order entry to installation.
Coordinate production schedules, subcontractors, vendors, and installation crews.
Monitor deadlines, budgets, and project milestones.
Ensure projects meet quality standards and customer expectations.

Permitting & Compliance

Prepare and submit permit applications.
Coordinate with municipalities, property managers, and shopping centers.
Research local zoning ordinances and sign regulations.
Track permit approvals and inspections.

Production Equipment & Software Experience

The successful candidate should have experience of operating or managing production utilizing equipment such as:

Production Equipment

HP Latex 700 Wide Format Printer
Mutoh UV-LED Printer
GFP Laminator
Graphtec Plotter
Flux Beambox II Laser Engraver/Cutter

Software Platforms

Corebridge sign company management software
Trello production and workflow management software
VerteLith RIP Software for Mutoh UV print production
FlexiDESIGNER design and production software
Adobe Illustrator
Adobe Photoshop
CorelDRAW

Production Responsibilities

Prepare artwork and production files.
Manage print, cut, laminate, engraving, and UV printing workflows.
Monitor production schedules and quality control.
Performing routine equipment setup, maintenance, and troubleshooting.
Assist with production when necessary to keep projects moving on schedule.
Managing color consistency and production quality standards.

Qualifications

Required

5+ years of experience working within the sign industry.
Strong understanding of sign fabrication, production, permitting, and installation.
Experience project managing multiple sign projects simultaneously.
Experience preparing estimates and customer proposals.
Strong customer service skills and professional demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Knowledge of sign materials, manufacturing processes, and installation methods.
Basic computer proficiency including Microsoft Office and CRM/project management systems.

Preferred

Graphic design experience.
Experience with Corebridge software.
Experience using Trello for production management and workflow tracking.
Experience using VerteLith RIP and FlexiDESIGNER software.
Adobe Creative Suite Proficiency.
Previous supervisory or management experience.
Knowledge of local sign permitting processes and sign code compliance.

Compensation & Benefits

Competitive salary based on experience.
Performance-based bonus opportunities.
Paid holidays and vacation.
Career growth opportunities within a growing sign company.
Opportunity to work on high-profile commercial sign projects throughout the Grand Strand and beyond.

Ideal Candidate

We're looking for someone who doesn't just understand signs but understands how to run a successful sign operation. A person who can answer the phone, quote a project, obtain permits, manage workflow through Corebridge and Trello, oversee production, and jump onto equipment when necessary. If you've been the person everyone relied on to keep a sign shop running smoothly, we'd like to talk to you.

Apply Today and help us continue building one of the Premier Sign Companies on the East Coast!

Pay: From $25.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

Paid time off

Experience:

Sign Industry: 5 years (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Myrtle Beach, SC 29588 (Required)

Work Location: In person

East Coast Signs & Graphics

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Senior Sign Operations Manager