Position Overview

The Project Manager is responsible for planning, coordinating, and overseeing commercial and residential flooring projects from contract award through final completion. This role serves as the primary point of contact for customers, vendors, installers, and internal teams to ensure projects are completed safely, on schedule, within budget, and to Flooring Concepts' quality standards.

Success in this role requires exceptional organization, communication, problem-solving, and a commitment to delivering outstanding customer experience.

Essential Responsibilities

Project Planning & Coordination

Review awarded projects and prepare for successful execution.
Develop project schedules and coordinate installation timelines.
Confirm material availability and coordinate deliveries with suppliers and warehouse.
Schedule installers to maximize efficiency and meet project deadlines.
Coordinate site readiness with general contractors, property managers, and customers.
Identify potential project risks and proactively develop solutions.

Customer Communication

Serve as the primary contact throughout the project lifecycle.
Maintain consistent communication regarding schedules, expectations, and project updates.
Address customer questions and concerns promptly and professionally.
Build strong relationships that lead to repeat business and referrals.

Installation Management

Ensure installers have the necessary materials, documentation, and job information.
Conduct jobsite visits to verify quality, safety, and project progress.
Resolve field issues quickly to minimize delays.
Coordinate punch list completion and project closeout.

Financial & Administrative Responsibilities

Review project budgets and monitor costs throughout execution.
Approve vendor invoices and subcontractor billing as required.
Process change orders and maintain accurate project documentation.
Understand project profitability and communicate financial concerns to leadership.
Ensure project files remain complete and organized.

Team Collaboration

Work closely with Flooring Concepts team and partners to ensure seamless project execution.
Participate in project kickoff meetings and internal planning discussions.
Support continuous improvement initiatives and operational efficiencies.

Qualifications

Required

Previous project management or construction management experience.
Strong organizational and time management skills.
Excellent written and verbal communication.
Ability to manage multiple projects simultaneously.
Proficiency with Microsoft Office (Excel, Outlook, Word).
Valid driver's license.

Preferred

Flooring industry and/or commercial construction experience.
Experience reading construction drawings and specifications.
Knowledge of bids, submittals, change orders, and project documentation.

Core Competencies

Customer-focused mindset
Strong attention to detail
Excellent communication skills
Problem-solving ability
Leadership and accountability
Time management and prioritization
Adaptability in a fast-paced environment
Professionalism and integrity

Physical Requirements

Ability to travel to project sites regularly.
Occasionally lift up to 50 pounds.
Ability to climb stairs, kneel, bend, and stand for extended periods during site visits.

Performance Expectations

A successful Project Manager will:

Deliver projects on time and within budget.
Maintain high customer satisfaction.
Minimize installation issues through proactive planning.
Effectively communicate with customers, installers, and internal teams.
Maintain organized and accurate project documentation.
Foster positive relationships with installers, vendors, and customers.
Represent Flooring Concepts with professionalism at every interaction.

What We Offer

Health insurance and other voluntary benefits
Competitive salary based on experience
Cell phone allowance
Paid time off and holidays
Opportunities for growth and development
Positive, team-oriented work environment

About Flooring Concepts

Since 1997, Flooring Concepts has been the trusted source for top-quality floor coverings at competitive prices. We serve both residential and commercial clients throughout the Sellersburg, IN and Louisville, KY areas, offering premium brands, expert installation, and unmatched customer service. From carpet and hardwood to luxury vinyl and tile, we help customers bring their flooring visions to life.

Pay: $58,987.67 - $71,038.91 per year

Benefits:

Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Flooring Concepts

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