Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art security systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.

We are seeking an experienced Security Service Technician that possesses hands-on experience in providing service to access control, nurse call, intercoms, public announcement, network, cabling, door hardware and CCTV systems, is comfortable working in the field, and knows how to communicate effectively with customers and colleagues.

In this role you will...

Install, program, trouble shoot and service low voltage security systems
Work with platforms including Lenel, S2, Axis, Motorola, Avigilon, and DMP, Securecare, Ascom, Tektone, CCure, Genetech and others
Troubleshoot and resolve system issues on demand
Trouble alarm monitoring setup and integration challenges
Maintain clean, professional work and strong customer communication
Collaborate with service manager, project managers and field teams to address customer service request on demand.

You've got what it takes if you have...

5+ years of field experience with access control, CCTV, door hardware, low voltage electronic system, IP cameras, intercoms, nurse call etc.
Proficiency with Lenel, S2, Ccure, Axis, Genetec, Brivo, Motorola, Avigilon, and Burglary Alarm systems are required; certifications are preferred.
Strong troubleshooting skills and attention to detail
Ability to work independently or as part of a team
Clean driving record and ability to pass background check
Customer first mindset and professional demeanor

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits:

Take home service vehicle
Medical, Dental & Vision
Five days of PTO in year one (Accrued)
Five days of sick time per year (Accrued)
Monthly cell phone stipend
401k with company match
Paid time off for Major Holidays
Ongoing training and development
Advancement opportunities
Pay range for current technicians is $48-58 per hour, based on experience level.

Galaxy Integrated Technologies

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Security Service Technician