Gent Heating & Cooling is a locally owned and operated HVAC company serving the Knoxville area. We are looking for an experienced Service Technician who takes pride in diagnosing equipment correctly, providing outstanding customer service, and performing quality work.

If you have 10 or more years of residential and/or light commercial HVAC service experience, we’d like to meet you.

Benefits

Competitive hourly pay ($28.00–$35.00 per hour DOE)
Paid Time Off (PTO)
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Company Vehicle
Company Uniforms
Company Tablet
Company-provided specialty tools
Performance Bonus Program
SPIFF Program for accessory sales
Ongoing paid training
Stable, year-round employment with a locally owned company

What You’ll Do

Diagnose and repair residential and light commercial HVAC equipment
Troubleshoot electrical, refrigeration, airflow, and control system issues
Perform preventative maintenance and repairs
Clearly explain repair recommendations to customers
Complete accurate digital work orders, notes, and photos using a tablet
Maintain a clean, organized company vehicle
Represent Gent Heating & Cooling with professionalism, honesty, and integrity

Qualifications

Minimum of 10 years residential and/or commercial HVAC service experience
EPA Certification required
Valid driver’s license with a good driving record
Strong diagnostic and troubleshooting skills
Ability to work independently with minimal supervision
Excellent communication and customer service skills
Strong attention to detail
ServiceTitan experience preferred
NATE Certification is a plus

Gent Heating & Cooling provides specialty tools, a company tablet, uniforms, and a company vehicle. Technicians are expected to provide their own standard hand tools and personal diagnostic tools.

On-Call Schedule

Rotating weekend on-call schedule
No weekly on-call rotation
Additional compensation for after-hours work

Employment Requirements

Employment is contingent upon successfully completing:

Drug Screen
Criminal Background Check

If you’re an experienced HVAC Service Technician looking for a company that values quality workmanship, integrity, and customer satisfaction, we’d love to hear from you.

Pay: $28.00 - $35.00 per hour

Benefits:

Company truck
Dental insurance
Fuel card
Health insurance
Paid time off
Tools provided
Vision insurance

Application Question(s):

1. How many years of HVAC service experience do you have? < 5 , 5-9, or 10+
2. Which brands have you worked on?
3. Do you currently hold EPA Universal Certification?
4. Have you previously used ServiceTitan?
5. Are you comfortable using tablets for invoicing and documentation?
6. Do you currently have a valid driver’s license with a clean driving record?
7. Can you pass a drug screen and criminal background check?

Work Location: In person

Gent Heating and Cooling

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