Position Summary

The Tier 1 Technician is a sales-focused HVAC role responsible for diagnosing system issues, presenting solutions, and closing replacement or major repair opportunities. This position primarily supports other technicians by running tech-generated leads (TGLs) and serving as a senior resource in the home.

Essential Duties and Responsibilities

Respond to tech-generated leads (TGLs)
Diagnose HVAC systems and identify replacement or major repair opportunities
Present solutions and close sales in the home
Act as a second opinion / senior technician presence for customers
Coordinate with dispatch to schedule installs at time of sale
Maintain a professional, consultative approach with customers
Support training and development of Tier 2 technicians through field interaction
Utilize downtime to follow up on leads and generate additional opportunities

Qualifications

5+ years HVAC experience
Strong diagnostic and system knowledge
Demonstrated ability to communicate clearly with customers
Strong understanding of HVAC components and repair processes
Proven sales record (Minimum of $1.5 million annual sales)

· Effectively convert internal leads into booked installs

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have a proven sales record of at least $1 million annually?

Experience:

HVAC Service Tech: 5 years (Required)
HVAC Sales: 3 years (Required)

Work Location: In person

Hart Home Services

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