Job Title: HVAC Office Manager

Company: Janssen HVAC

Location: Mount Pleasant, SC (Hybrid: Remote with 2-3 in-person meetings per week)

Job Type: Part-Time transitioning to Full-Time

Role Summary: Janssen HVAC is seeking a highly organized and proactive Office Manager to oversee daily administrative and logistical operations. This role serves as a crucial bridge between our back office, accounting, and field technicians. The ideal candidate will work to ensure smooth operations, from ordering parts and coordinating deliveries to ensuring accurate communication between the field and finance. This position will begin as part-time and transition into a full-time role, offering the flexibility of remote work alongside weekly in-person strategy meetings.

Key Responsibilities:

Logistics & Procurement: Order necessary HVAC parts and coordinate equipment deliveries to ensure technicians have the materials needed for scheduled jobs.
Technician Oversight: Monitor technician workflows to ensure they are adhering to company procedures, completing assigned tasks efficiently, and submitting necessary paperwork.
Invoicing & Accounting Liaison: Bridge the gap between field technicians and the accounting team. Ensure all job details, labor, and materials are accurately captured from the field so that jobs can be invoiced promptly and seamlessly. Utilize QuickBooks for financial data entry and tracking.
Administrative Management: Use Microsoft Office (Word, Excel, PowerPoint) to create documents, track operational data, and build reports.
Customer Service: Act as a point of contact for clients, ensuring high satisfaction and smooth scheduling. (HVAC-specific customer service experience is a major plus).
Communication: Coordinate internally with management, administrative staff, accounting, and field techs, attending 2-3 required in-person office meetings per week.

Qualifications:

Required: Must be a local resident of the Charleston area (or your specific service area) to attend weekly meetings.
Required: High proficiency in QuickBooks.
Required: High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred: Previous customer service or administrative experience in the HVAC or home services industry.
Soft Skills: Strong communication skills, assertive but professional demeanor for technician oversight, self-motivated to work remotely, and highly organized.

Pay: $20.00 - $23.00 per hour

Benefits:

Flexible schedule

Experience:

HVAC Industry: 1 year (Preferred)

Work Location: In person

Janssen HVAC

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HVAC Office Manager