Job Duties:

Alternative Duties:

Assist with customer service and sales, including answering phones
Assist with annual physical count of full warehouse inventory and cycle counts
Assist with any special duties and assignments as needed to support the efficient functioning of the store
Assist with in-store, customer training and special events
Assist with any dealer branch material and items

General Results and Responsibilities:

Adheres to all company policies, procedures, standards, and business ethics codes
Maintains professional communication when interacting with customers and coworkers
Treat all customers and coworkers with a helpful and courteous attitude
Keeps communication open to maintain a healthy work environment
Report any consistent problems that are not being resolved to the supervisor

Education and Experience:

Required:

Must be a JTeam employee for a minimum of two years to qualify.
High School Diploma / GED required OR equivalent combination of education and experience

Preferred:

Key Skills:

Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
Skill in following through on commitments.
Ability to manage time in a deadline-driven environment.
Strong ability to multitask and skill in prioritizing work.
Excellent communication and customer service skills.
Ability to maintain a positive and friendly demeanor in a stressful and fast-paced environment.
Ability to work efficiently and with a sense of urgency.
Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.
Ability to meet store accuracy and productivity standards.

ID:187

Johnstone Supply - J Team Group

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