SERVICE TECHNICIAN

JWS Refrigeration and Air Conditioning, Ltd., a leader in the field of refrigeration and air conditioning, and serving Guam and Micronesia since 1972 is seeking a Service Technician. We are an innovative company with continual growth.

ROLE SUMMARY

This position provides installation, preventive maintenance, warranty work, repair services, and parts for HVAC equipment and refrigeration. The Service Technician reports to the Service Manager.

DUTIES / RESPONSIBILITIES

Demonstrate effective problem solving skills.
Effectively manage time and resources to control costs, enhance efficiencies, and

meet commitments.

Maintain high safety standards with proven performance with a clean safety record to

work in commercial environment.

Communicate with branch office to order parts for repairs.
Communicate with customer and branch office regarding status of repairs.
Complete service tickets according to procedures.
Monitor truck stock to insure required parts are stocked on vehicle.
Maintain service vehicle, tools, and uniforms representative of JWS quality.
Meet reasonable on-call requirements.
Communicate effectively with internal and external customers.
Build strong customer relationships and build knowledge and understanding of new

and existing customer needs/expectations.

Promote appropriate services, products and maintenance programs.
Attend appropriate technical and manufacturer training.
Obtain additional licenses and certifications as appropriate.
Train team members and peers on best practice methods of service and sales.

QUALIFICATIONS

. High School diploma or equivalent

A minimum of four (4) years actual, practical working experience in the HVAC industry
Experience servicing both water and air cooled chillers; helical screws and centrifugal

equipment

Technical guidance and direction to other mechanics
Knowledge of chilled water applications
Installation, diagnostic, service, troubleshoot & repair
Journeyman Certificate or technical schooling with certificate from DOL
Universal Refrigeration Licenses
Able to operate related measuring, diagnostic and testing instruments.
Computer literate.
Valid driver’s license in good standing
Manufacturers training with chillers, ice machines, and kitchen equipment a plus

REQUIREMENTS

Understanding of airflow in ducted systems
Self-motivated with proven ability to prioritize, multi-task, and work with minimal direct

supervision.

Highly organized.
Dependability
Accurately and promptly complete required paperwork.
Excellent verbal and written communication skills.
Excellent customer service skills.
Must own tools of the trade.

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

JWS Refrigeration and Air Conditioning, Ltd.

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