Job Objective: To identify, repair, maintain, install, and/or replace HVAC systems and equipment in order to ensure a proper and efficient working unit.

Primary Responsibilities

Diagnoses causes of problems and/or failures in heating/cooling/refrigeration systems for the purpose of identifying equipment and/or systems repair and/or replacement needs
Travels to each customer location utilizing the best possible route after receiving each service assignment
Stays in close contact with dispatcher regarding procedures and/or status of work orders for the purpose of providing information for making decisions, taking appropriate action and/or complying with building and safety regulations
Inspects all systems and their components for the purpose of evaluating condition, identifying necessary repairs and recommending preventative maintenance
Prepares service invoice noting customer’s name, address, date, number of hours worked, materials used and secures customer’s or authorized signature and when appropriate secures any COD payments
Installs equipment and systems for the purpose of providing enhanced and /or upgraded capabilities
Prepares time card by documenting hours worked, job numbers, and mileage traveled
Maintains vehicle, tools, and equipment for the purpose of ensuring availability in safe operating conditions
Participates in service meetings, workshops, training, and seminars as assigned for the purpose of conveying and gathering information required to perform job functions
Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of items required to complete the necessary installation and/or repair
Available to work overtime hours to handle peak demand or emergency situations
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work team
Must have a valid Massachusetts Driver’s license and a Universal EPA Refrigerant Certificate

Karpouzis Commercial Refrigeration (KCR, Inc.)

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