Job Summary

The Director of Maintenance oversees the operational performance of multiple 7 Brew Coffee locations, ensuring alignment with company standards, financial goals, and customer experience expectations. This leadership role is critical in fostering a culture of kindness, connection, and facility and equipment excellence across the region. The role focuses on maximizing equipment uptime, executing preventive maintenance, and ensuring rapid-response support for the brand's signature high-speed drive-thru stands.

Key Responsibilities

Earn and maintain the respect of both managers and team members through hard work, honesty, and

strong leadership.

Support and oversee the recruitment, hiring, evaluation, development, and termination of all maintenance & facility crew.
Lead the process for all disciplinary actions.
Foster a motivating environment through consistent rewards, appreciation, and acknowledgement of

team members who perform well and meet or exceed performance goals.

Creating a positive work culture for all team members.
Ensure consistency in training programs across locations.
Supervise and support daily Maintenance across all stores.
Ensure compliance with organizational policies and procedures.
Analyze and manage regional financials, including P&L, labor costs, and operating expenses.
Address and resolve customer and employee issues to ensure satisfaction and continuous

improvement.

Skill & Competencies

Commercial Equipment Expertise: Hands-on proficiency with commercial espresso machines, grinders, commercial refrigeration, and automated brewing equipment.
Cross-Trade Knowledge: Strong, verifiable experience in mechanical, electrical, plumbing, and HVAC systems common in fast-paced retail or restaurant environments.
CMMS Proficiency: Deep familiarity with Computerized Maintenance Management Systems (CMMS) to track work orders, manage spare parts, and schedule recurring tasks.
Quality & Safety Compliance: Complete working knowledge of OSHA, local health codes, and food safety standards.
Must be willing and able to ?do the work? of HVAC, refrigeration, plumbing, electrical work and other maintenance and facility work as needed.
Expected Hours of Work:
This is a full-time position. The days and hours of work are subject to the needs of the business. This could mean weekends, early mornings (5AM) and late nights (11PM).
Salary: $85K - $100K based on experience

Kindness Crew 7 Brew

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