Job Description:

**Can be located anywhere in the US**

Title: Field Service Technician - HVAC

Company:

Description: A global leader in mission-critical cooling and thermal management solutions.

Summary

Must possess or be able to develop subject matter expertise in precision cooling and ultrasonic humidification systems. The technician should demonstrate a strong ability to learn new product technologies, interpret electrical schematics, and support product/control system integration. Responsibilities include delivering authorized field services such as start-up support, basic product instruction, commissioning assistance, preventive maintenance, troubleshooting, repair, and building management system (BMS) interfacing. The role requires a dependable work ethic, effective time management, and strong customer service, computer, verbal, and written communication skills. The technician must also accurately document and report any installation, application, or quality concerns that may impact equipment performance or warranty coverage.

Essential Duties and Responsibilities

Coordinate the status of all service activities with Field Service Coordinators
Review all technical documentation required prior to scheduled service visits
Reduce company costs related to service and warranty activities whenever possible
Maintain detailed records of all service work and submit reports promptly
Provide customers with follow-up documentation related to start-up, warranty, and performance evaluations
Accurately and promptly submit expense reports
Maintain vehicle stock and inventory as needed
Be available for overtime and after-hours assignments
Travel as required for service assignments
Attend technical and product training sessions as assigned
Perform additional duties as required, including phone support when assigned

Qualifications

To perform this position successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities needed for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Education/Experience

High School Diploma and 1–2 years of trade school education in HVAC/R or related fields
OR
7 years of related experience within the HVAC/R industry

Journeyman or Master HVAC trade license Certificates, Licenses, Registrations
EPA Type II Certification for refrigerant handling and reclamation
Valid driver’s license with a clean driving record
Currently pursuing or already holding a Journeyman HVAC license or equivalent certification
OSHA 10 Certification

Language Skills

Ability to read and follow written instructions
Ability to communicate effectively with team members and customers
Ability to work independently from verbal instructions

Mathematical Skills

Ability to perform basic mathematical calculations including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals

Physical Requirements

The physical demands listed are representative of those required to successfully perform the essential functions of the role. Reasonable accommodations may be made for individuals with disabilities.

While performing job duties, the employee is regularly required to use hands for handling and operating tools, reach with hands and arms, stoop, kneel, crouch, crawl, and communicate effectively. The employee is frequently required to walk, climb, and maintain balance. The role requires the ability to climb ladders, work at elevated heights, and lift or move up to 75 pounds. Vision requirements include close vision, distance vision, color recognition, peripheral vision, depth perception, and focus adjustment. The employee must also be able to travel by air to various job locations.

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance

Work Location: In person

Pay: $50,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance

Work Location: In person

Lignum Group

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