ABOUT THE COMPANY

Local Roots AC and Plumbing is a rapidly growing HVAC and plumbing company revolutionizing comfort solutions in Phoenix. We're a dynamic team that values excellence, professional growth, and exceptional customer service.

JOB DESCRIPTION

Are you an experienced AC service technician who takes pride in diagnosing problems fast, fixing them right, and leaving every customer impressed? We're seeking skilled, driven service technicians to join our rapidly expanding team in Phoenix, AZ.

This isn't a punch-the-clock gig — we're looking for a rockstar who thrives under pressure, takes ownership of every call, and wants to grow with a company that rewards talent and hustle.

RESPONSIBILITIES

Diagnose, troubleshoot, and repair residential and commercial air conditioning systems
Perform thorough system inspections and preventive maintenance
Identify failing or underperforming components and clearly communicate findings to customers
Present repair options and system recommendations with honesty and professionalism
Work with a wide range of equipment including split systems, package units, heat pumps, and mini-splits
Read and interpret wiring diagrams, schematics, and technical manuals
Perform electrical diagnostics, refrigerant charging, airflow testing, and system performance evaluations
Maintain accurate documentation of work performed, parts used, and customer interactions
Manage truck inventory, parts, and tools to ensure readiness for every call
Uphold safety standards and ensure compliance with local codes and EPA regulations
Deliver an exceptional customer experience on every service call — you're the face of Local Roots in the field
Collaborate with dispatch, sales, and install teams for seamless operations

REQUIREMENTS

Five (5)+ years of hands-on experience in residential AC service and repair
Strong diagnostic and troubleshooting skills across a variety of AC systems and brands
Solid understanding of electrical systems, refrigeration cycles, and airflow dynamics
EPA certification (required)
NATE certification (preferred)
Proficiency with standard HVAC diagnostic tools (multimeters, manifold gauges, psychrometers, etc.)
Ability to work in extreme Phoenix heat — this is not optional
Valid driver's license with clean driving record
Professional appearance and customer-facing communication skills
Self-motivated and able to manage a full schedule independently
Experience with ServiceTitan or similar field service software (preferred)
Strong work ethic, integrity, and attention to detail

BENEFITS

Competitive pay based on experience
Company vehicle provided
Fuel card
Comprehensive health care coverage
Performance bonuses — rewarding excellence and dedication
Professional development assistance and continued training
Tools provided
Growth opportunities in a rapidly expanding company

WHY JOIN LOCAL ROOTS?

We're not just another HVAC company — we're a rapidly growing, dynamic team that values its technicians and puts them in a position to succeed. Every day brings new challenges and opportunities to sharpen your skills while making a real difference in our customers' lives.

Earning Potential: Competitive base pay plus performance bonuses that reward your skills and effort
Professional Growth: Rapidly growing company means more advancement opportunities — lead tech, supervisor, and beyond
Equipped for Success: Company truck, fuel card, tools, and technology so you can focus on what you do best
Team Support: Work alongside experienced professionals in a collaborative, no-drama environment
Continued Education: Ongoing training, certifications, and development to keep you at the top of your game
Local Community: Serve Phoenix neighbors and build lasting relationships

If you're a technician who takes pride in every repair and wants to be part of something bigger, let's talk.

Pay: $80,000.00 - $130,000.00 per year

Benefits:

Company truck
Fuel card
Health insurance
Paid time off
Tools provided

Work Location: On the road

Local Roots AC & Plumbing

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