M&B Heating and Air is looking for exceptional HVAC Service / Maintenance Technicians ready to join a team-oriented, locally owned company focused on customer service! We design, sell, install, service and maintain thousands of HVAC systems in homes each year and due to our continued growth, we are seeking service technicians with strong technical skills and a keen focus on customer satisfaction. If you are looking for a place you can call home for many years to come, reach out to us today.

Full Job Description

Job Title: Service / Maintenance Technician

Compensation: $50,000 - $125,000+ per year

Work Hours: 7:00 am to 4:30 pm, Monday through Friday and very LIMITED on-call with no weekends on-call

The Service / Maintenance Technician is responsible for performing day-to-day service calls, tune-ups and troubleshooting for new and existing clients

Reports to: Service Manager

Responsibilities and Duties

Maintain, diagnose and repair all types of residential heating, cooling & IAQ products
Maintain accurate and detailed dispatch/invoice notes of the services performed
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Maintain professional demeanor and attitude at all times.
Maintains, diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Responsible for delivery and removal of parts and equipment needed to complete service work
Performs day-to-day service calls, tune-ups and troubleshooting
Promotes products and services to the customer; calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit

Qualifications and Skills:

Ability to multi-task
Willingness to learn new processes and procedures as technology changes
Willingness to invest your time in training seminars and classes for personal development
Commit to developing "Over-The-Top" customer service skills
Organized
Geographical knowledge of sales area or map reading skills
HVAC experience a plus
Must have a valid driver’s license
Clear communication skills
Ability to use positive language
Ability to handle surprises

Benefits and Perks

M&B Heating and Air provides stable, year-round employment
Outstanding compensation including incentives, NO LIMIT ON YOUR EARNINGS!
Paid holidays and vacation
Medical and dental insurance
401K with company matching contributions
Life Insurance
Company vehicle, phone / tablet
Company assisted uniform program
Company paid training

Job Type: Full-time

Pay: $50,000.00 - $125,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Experience:

HVAC: 1 year (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

M & B Heating and Air

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