We are seeking a skilled and reliable Appliance Service Technician to join our team. As an Appliance Service Technician, you will play a crucial role in diagnosing, repairing, and maintaining a variety of household appliances, ensuring that our customers' homes are running smoothly.

This role offers the opportunity to work with cutting-edge technology, interact with customers, and contribute to a high level of satisfaction through quality service.

Essential Duties and Responsibilities of the Appliance Service Technician include the following:

Conduct service calls at customers' homes to diagnose and repair household appliances such as refrigerators, stoves, dishwashers, washers, dryers, etc.
Provide excellent customer service by explaining repairs needed, giving estimates and answering any questions customers may have
Collect payments at the time of service
Lookup parts needed for the job and order as needed
Create work orders and document related information to customer case.
Strong computer skills and be comfortable navigating different computer systems
Follow a truck maintenance schedule and maintain cleanliness and organization of company truck
Other duties as assigned.

Competencies:

Strong customer service and problem-solving skills
Strong computer skills as you will be using a laptop/tablet in the field
Time management skills
Team oriented as we all need to work together and are in constant communication with each other throughout the day

Qualifications:

High School Diploma or G.E.D. required
Advanced classes in mechanics, electrical, and gas powered appliances is helpful
EPA Type I or EPA Universal certification
Experience diagnosing and repairing household appliances preferred
Valid & clean Driver's license

Physical Demands:

The employee must frequently lift and/or move up to 50 pounds with the appropriate assistance.
Specific vision abilities required by this job include close vision, ability to distinguish color, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is frequently required to stand, sit, kneel, bend, walk, use hands, hold, reach, talk or listen.

If you have a passion for troubleshooting, enjoy hands-on work, and have strong customer service skills, we invite you to apply and become part of our dynamic team.

Compensation: $25-$31 hourly based on experience

Job Type: Full-time

Pay: $25.00 - $31.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Service technician: 3 years (Required)

Work Location: In person

Manny's Appliances

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Appliance Service Technician