Build Something Bigger Than a Job. Run a Business Within a Business.

Marcus Lumber is a 100+ year family-owned company built on relationships, reputation, and doing things the right way. As we continue to grow, we are looking for a General Manager to lead and scale our HVAC, Plumbing, and Electrical service divisions.

This is an opportunity to own, grow, and lead a division like it’s your own business—with the support, stability, and reputation of an established company behind you.

You will be responsible for the full performance of the service division, including:

Revenue Growth & Sales Leadership

Drive new business through leads, follow-up, and customer relationships
Price, present, and close bids for service and project work
Grow recurring revenue through maintenance/service programs
Partner with our sales team to expand customer relationships

Operations & Execution

Oversee scheduling, dispatching, and job coordination
Ensure jobs are completed efficiently, profitably, and on time
Lead and support field technicians across HVAC, plumbing, and electrical
Be the point person for solving problems—internally and with customers

Financial Performance

Manage revenue, gross margin, and labor efficiency
Ensure accurate invoicing, time tracking, and job costing
Set and hit annual and monthly performance goals

Leadership & Team Development

Lead daily communication and set the tone for the team
Hire, coach, and develop technicians and support staff
Build a culture of accountability, professionalism, and pride in the work

Customer Experience

Ensure every customer interaction reflects our “Wow Experience” standard
Resolve issues quickly and professionally
Build long-term relationships—not just one-time jobs

You might be a great fit if you:

Have led people, projects, or departments—and want more ownership
Understand both the field and the business side (pricing, margins, scheduling)
Are competitive, driven, and take pride in results
Communicate clearly and lead with confidence
Want to build, grow, and improve something—not just maintain it

What Success Looks Like

Growing revenue and profitability year over year
A team that is aligned, accountable, and improving
Customers who trust us and come back again and again
A division that runs smoothly—even when you’re not in the room

Why Marcus Lumber

Established & Trusted – Serving our communities since 1920
Strong Reputation – Known for service, not just products
Growth Opportunity – We’re investing in our service divisions
Team Culture – Family-owned, team-first environment
Autonomy + Support – You’ll have room to lead, not be micromanaged

Compensation & Benefits

Competitive base salary (based on experience)
Performance-based bonus tied to division success
Health benefits (health, vision, dental)
Life insuarnce + Long term disabilty
Paid time off + paid Holidays
Retirement plan 401K with company match of 5%

Benefits:

401(k)
401(k) 5% Match
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Marcus Lumber

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General Manager – Service Division (HVAC, Plumbing & Electrical)