UPDATE: We are actively seeking, however, we will not be hiring for at least 2 months - thank you.

H.L. Moe Co., Inc. is seeking an experienced and driven Service Manager to lead our Signal Hill Plumbing Division, serving the residential, commercial, and industrial service and repair markets.

Since 1927, Moe Plumbing has built a reputation as a trusted leader in Southern California plumbing, delivering quality workmanship, exceptional service, and lasting customer relationships. As a proud union shop, we are committed to supporting skilled tradespeople through strong training, safety, craftsmanship, and long-term career development.

We are seeking a hands-on leader with strong operational expertise, proven team leadership skills, solid estimating capabilities, and a passion for growing both people and business.

Position Overview

This is an office-based leadership position located in our Signal Hill branch, with regular jobsite and client visits as needed. While strong plumbing field experience is essential, this is not a full-time field position. The ideal candidate will be comfortable balancing office operations, customer relationships, team leadership, estimating and project scoping, and field support when necessary.

Key Responsibilities

Lead and manage the day-to-day operations of the plumbing service division
Oversee, mentor, and develop service technicians and office staff to drive performance and professional growth
Prepare accurate estimates and proposals for residential, commercial, and industrial plumbing service and repair work
Perform job walks, assess project scope, evaluate labor/material requirements, and develop pricing strategies to ensure profitability and competitiveness
Estimate, sell, and oversee plumbing service and repair work
Maintain high standards for training, workmanship, customer service, and safety compliance
Review and interpret financial reports to support profitability and operational performance
Resolve customer concerns professionally and effectively
Establish divisional goals and execute strategies to achieve measurable results
Participate in local outreach and relationship-building efforts to grow brand awareness and business development
Stay current on plumbing trends, code requirements, and industry best practices

Qualifications

The ideal candidate will possess:

Journeyman Plumber or higher certification/licensing
Minimum 5+ years of management experience overseeing plumbing service/repair technicians and office personnel
Strong estimating experience with the ability to scope work, prepare accurate bids, analyze labor and material costs, and maintain target margins
Strong sales experience within plumbing repair and service
Experience reviewing plans, specifications, field conditions, and customer needs to develop practical and profitable solutions
Proven ability to train, mentor, and develop technicians and staff
Working knowledge of financial reporting, budgeting, and operational metrics
Strong understanding of safety standards and the ability to enforce protocols
Excellent communication and customer service skills, including conflict and complaint resolution
Thorough knowledge of plumbing systems and the ability to interpret plumbing code requirements
A proactive, growth-oriented mindset with strong leadership capabilities
Experience working within a union environment preferred

What We Offer

Competitive salary
Medical insurance
401(k)
Profit sharing
Company vehicle
Opportunity to join a respected union contractor with nearly a century of industry excellence

If you are a motivated plumbing professional with strong leadership and estimating expertise, ready to lead a high-performing service division, we’d like to hear from you.

Pay: $80,000.00 - $110,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Home zip code within 25 miles due to On-Call responsibilities

Experience:

Plumbing Service/Repair Technician Management: 5 years (Required)

Work Location: In person

Moe Plumbing

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