Job Title: Service Technician II
Company: On The Rock Services
Location: Greenville, SC
Job Type: Full-Time

Who We Are

On The Rock Services Inc. is the fastest-growing foodservice equipment repair company in Upstate Carolina.

What We Do

We provide service, maintenance, and installation for all types of commercial foodservice equipment, including refrigeration, HVAC, cooking equipment, dishwashers, ice machines, and more.

Who We’re Looking For

Technicians who take pride in their craft. People who see their coworkers and customers as people—and execute with quality, integrity, teamwork, and strong customer service.

We maintain high standards in how we work and serve our customers. This position is not for everyone—it’s for technicians who take pride in their craft and strive to consistently perform at a high level.

What We Offer

Pay: $35–$38/hour
Health insurance reimbursement up to $550/month
401k (soon to include financial planning services to help you grow your money)
$250 yearly boot allowance
Company-provided uniforms (of course we do—but figured we’d mention it)
Take-home service vehicle (another given, but doesn’t hurt to mention)
Paid training (we want all our techs performing at the highest level, so we invest in you)
3 weeks PTO (sick, vacation, personal—use it how you need)
Paid holidays
All large tools provided

We are open to candidates with varying levels of field experience. Placement and compensation are based on skill level, diagnostic ability, and overall performance—not just time in the trade.

PTO, 401k, paid holidays, and health insurance reimbursement all start on day one.

Technical Expectations

Be largely self-sufficient (we are a team and here to help, but you should be able to handle most situations on your own)
Strong diagnostic and problem-solving skills
Ability to accurately diagnose root causes and perform effective repairs on electrical, mechanical, and refrigeration systems
Proficiency with tools of the trade, including gauges, meters, and manometers
Perform work with a focus on first-time fix quality, minimizing callbacks and repeat visits
Approach every job with a focus on clean, correct work—no guesswork, no unnecessary parts, and no band-aid fixes

Soft Skill Expectations

Maintain a professional, presentable appearance
Communicate clearly, politely, and professionally with customers, teammates, and others
Provide accurate service notes and documentation
Collaborate with team members and contribute to a strong service culture

Preferred Qualifications

EPA 608 Certification (required for refrigeration work)
Clean driving record

Candidates who are not the right fit for this role may be considered for other positions within the company based on skill level and overall ability.

Work Schedule

Typical full-time schedule with a consistent workload. Some overtime or extended hours may be required depending on service demand. Mandatory participation in the on-call rotation.

Growth Opportunity

This role is a stepping stone into leadership. Technicians who excel here are considered for formal leadership responsibilities within the company.

Why Join On The Rock Services

We do work that matters. We value our team and our customers—and we want you to succeed. We take pride in doing clean, professional work and getting the job done right the first time.

Apply today if you’re ready to take the next step in your career and lead from the field.

Pay: $35.00 - $38.00 per hour

Benefits:

401(k)
Paid time off
Paid training

Work Location: In person

On The Rock Services Inc

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