Field Service Technician

Schedule: Monday - Friday, 7:30 am - 4:30 pm

Office Location: Charlotte, NC

About Us

Since 1945, Pattons has supplied the most efficient, reliable, and technologically advanced compressed air systems to industries throughout the Southeast. We joined the ELGi Equipments Ltd. family of companies in 2012 with ambitions for dramatic growth. By investing in talent and technology, we are poised for significant expansion and deeper penetration into the markets we serve throughout North America and around the globe.

Pattons offers all full-time employees:

Comprehensive benefits plan including medical, dental, vision, life insurance, and accident insurance
401(k) retirement plan with company match
Paid Time Off
Parental Leave

In addition, all Field Service Technicians also receive:

Company Service Vehicle
Company Uniform and PPE
Company iPhone
Tool Allowance
Performance Based Bonus at 1st and 2nd Anniversary

About the Opportunity

Field Service Technicians deliver high quality service to Patton's, Inc. customers with a focus on safety, quality, integrity, and collaboration. Field Service Technicians are responsible for ensuring customer satisfaction through installing, repairing, and performing routine maintenance on compressed air equipment.

As Field Service Technician, you will:

Diagnose, troubleshoot, repair, and test compressed air equipment on-site at customer facilities
Inspect and perform preventative maintenance on compressed air equipment on-site at customer facilities
Consult with and advise customers on compressed air equipment needs, maintenance, and repairs
Document work performed using designated forms and submit reports to appropriate business units in a timely manner
Coordinate with cross-functional teams including, but not limited to, Parts and Sales Departments to facilitate service to customers
Other tasks as needed or assigned

About You

The Field Service Technician opportunity may be a match for you if you have the following qualifications:

High School Diploma or equivalent
Driver's License with clean Motor Vehicle Record
2+ years' industrial equipment maintenance experience
Ability to prioritize tasks with strong time management skills
Effective written and oral communication skills
Strong interpersonal/customer service skills
Ability to take initiative and work independently
Keen attention to detail

The Field Service Technician opportunity may be an ideal match for you if you also have the following qualifications:

1+ years' compressed air system maintenance and troubleshooting experience
1+ years' refrigeration equipment maintenance experience
EPA Section 608 Technician (Universal Refrigerant) Certification
ASSE 6040 (Medical Gas Maintenance Personnel) Certification

Pattons

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