About PIVOTL
PIVOTL is a specialized financial and consulting firm dedicated to partnering with high-growth contractors and ambitious businesses to achieve market dominance. We work closely with home service companies to optimize operations, improve profitability, and scale effectively.

Job Overview
The Remote ServiceTitan Coach is a full-time advisory and training role designed for professionals with deep, hands-on experience in the trades.

In this role, you will leverage your operational expertise to help contractor clients maximize their use of ServiceTitan. You will conduct system audits, optimize workflows, and deliver impactful training to improve efficiency across departments.
This position is ideal for someone who has used ServiceTitan in a leadership capacity and can translate real-world experience into actionable processes and measurable results.

Key Responsibilities

Conduct in-depth audits of ServiceTitan setups and workflows
Recommend and implement best-practice processes across departments
Develop clear, structured Standard Operating Procedures (SOPs)
Deliver training sessions to teams (field technicians to business owners)
Identify operational inefficiencies and provide data-driven solutions
Support client adoption and long-term system optimization
Collaborate with internal teams to ensure client success
Manage client engagements and timelines independently

Qualifications

Proven leadership experience in the trades (e.g., General Manager, Service Manager, Sales Manager, or similar)
Expert-level, hands-on experience with ServiceTitan in a real-world operational setting
Strong understanding of home service industries (HVAC, Plumbing, Electrical)
Excellent written and verbal communication skills
Ability to train and engage diverse teams
Strong analytical and problem-solving skills

Requirements

Minimum 3+ years of full-time experience using ServiceTitan or similar platforms (Housecall Pro, Sera, JobNimbus, AccuLynx)
Proven ability to develop and implement workflows and process improvements
Willingness to obtain ServiceTitan Certification (supported by PIVOTL)
Strong self-management and ability to work independently in a remote environment
Comfortable with flexible scheduling to support US-based clients

Why Join PIVOTL?

100% Remote (US-Based Role)
Work with High-Growth Contractor Businesses
High-Impact, Client-Facing Role
Opportunity to Shape Operations & Drive Results
Support for Certification & Professional Growth

Apply Now
https://pivotl.careers/servicetitancoach

Benefits:

Paid time off

Work Location: Remote

Pivotl

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