About Preferred Floor & Tile Co. (PF&TCO)

Preferred Floor & Tile Co. is one of the fastest-growing flooring companies in the world. Headquartered in Charlotte, NC, with regional offices in Atlanta, FL, and Nashville, we specialize in turnkey flooring solutions for national and regional homebuilders, single-family rental properties (SFR), and multi-family property management companies.

We’re a family-owned company focused on building long-term relationships with our clients by consistently delivering quality and value. If you’re passionate about customer engagement and want to grow your career in the flooring and tile installation industry, we want to hear from you!

Job Summary:

We are seeking a detail-oriented and proactive Flooring Field Project Manager with a strong background in flooring installation, customer service, and technical expertise. This role involves coordinating flooring installation projects, resolving issues on-site, and maintaining high-quality standards. Daily travel to customer sites is required, with extended drive times expected.

Key Responsibilities:

Oversee and coordinate flooring installation projects, ensuring timelines, budgets, and quality standards are met.
Serve as the primary contact for customers, providing updates and managing changes.
Address and resolve on-site challenges, including material delays or installation issues.
Conduct virtual service appointments to resolve customer complaints and perform inspections.
Maintain project records and communicate effectively with customers and installation teams.

Qualifications:

Experience in flooring installation and customer service required; residential and commercial experience preferred.
Proficiency with computers, mobile devices, and various software applications.
Strong organizational, communication, and problem-solving skills.
Ability to lift 65 lbs., perform physical tasks, and meet vision requirements.
Valid driver’s license and reliable transportation for daily travel to customer sites.

Other Details:

FLSA: Salaried, Exempt
Regular travel required; extended drive times expected.
Must be able to work independently, manage multiple projects, and uphold the highest professionalism.

Competencies:

Technical knowledge, teamwork, professionalism, and a commitment to quality and safety.
Strong organizational and time management skills with attention to detail.

If you thrive in a fast-paced environment, excel at managing projects, and have a passion for delivering exceptional customer experiences, we encourage you to apply!

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What types of flooring have you installed?

Experience:

Flooring installation: 3 years (Preferred)
Supervising flooring projects: 1 year (Preferred)

Work Location: On the road

Preferred Floor & Tile CO.

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