Priority Alert, LLC is seeking an experienced Supervisor to lead residential and commercial security system installations & service work. We are looking for a motivated professional with strong technical knowledge, leadership ability, and a commitment to delivering high-quality customer service.

Position Summary

The Supervisor serves as a working foreman, providing both hands-on field leadership and operational oversight for residential and commercial system installations. This role actively works alongside installation teams in the field while supervising daily operations, ensuring projects are completed safely, efficiently, on schedule, and in compliance with company standards and industry regulations.

In addition to leading installation crews, the Supervisor is responsible for project management functions, including job planning, material coordination, and quality assurance.

The ideal candidate is a strong leader who can effectively balance hands-on installation work with team supervision, project coordination, and customer relations while maintaining a high standard of workmanship and professionalism.

Work hours are generally Monday through Friday between 8:00 AM and 5:00 PM. Start times may vary based on customer installation schedules. Overtime may occasionally be required.

Essential Duties & Responsibilities

Install, program, troubleshoot, and service residential and commercial security systems, including:
Intrusion systems (DSC, Qolsys, Alarm.com)
Video surveillance systems (IP/analog CCTV, NVRs, DVRs)
Access control systems (maglocks, strikes, keypads, biometric and card systems)
Read and interpret schematics, wiring diagrams, blueprints, and technical documentation
Run, secure, and terminate low-voltage wiring including Cat5e/6, coaxial, and 22/4 cable
Mount and configure cameras, motion detectors, door/window sensors, sirens, and related equipment
Diagnose and resolve system issues such as signal loss, communication faults, false alarms, and camera failures
Perform post-installation testing and system verification
Supervise crews of 2-4 Service Technicians on multi-site or large-scale projects
Conduct on-site inspections and walkthroughs to ensure quality workmanship and adherence to project requirements
Resolve customer concerns professionally and in real-time
Maintain accurate job documentation, installation paperwork, and customer signoffs

Leadership & Communication Competencies

Demonstrates strong emotional intelligence and situational awareness.
Understands group dynamics and can effectively "read the room" to guide conversations and decision-making
Exercises sound judgment regarding when to provide direction, when to seek input, and when to listen
Maintains professional boundaries while fostering positive relationships with employees, customers, and business partners
Communicates with confidence, tact, and professionalism in both routine and challenging situations
Resolves conflicts and customer concerns effectively while preserving relationships and maintaining company standards

Required

Minimum 10+ years of hands-on professional experience installing and servicing alarm, CCTV, access control, and related low-voltage systems
Class B – Alarm System Technician License through the State Fire Marshal’s Office
Valid driver’s license with clean driving record
Intermediate networking knowledge including TCP/IP, DNS, DHCP, routers, gateways, and switches

Physical Requirements

Ability to regularly lift and carry up to 60 lbs.; occasional lifting up to 80 lbs
Comfortable working on ladders up to 20 feet high
Ability to work in attics, crawlspaces, rooftops, and outdoor environments
Frequent bending, kneeling, reaching overhead, and twisting
Ability to work in confined spaces, extreme temperatures, humidity, and inclement weather when necessary

Compensation and Benefits

$60K - $65K Annually
Profit Sharing opportunities
Company vehicle
Laptop & Cell Phone
Health Insurance Options (for employee)
PTO + Paid Holidays
All necessary tools and training provided

Why Join Us?

Opportunity to lead skilled installation teams
Work with advanced security and low-voltage technologies
Stable, full-time career opportunity
Supportive and professional work environment

Pay: $61,000.00 - $63,000.00 per year

Experience:

Security system: 10 years (Preferred)

License/Certification:

Class B – Alarm System Technician License (Required)

Ability to Commute:

Petal, MS 39465 (Required)

Work Location: In person

Priority Alert, LLC

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