STANDARDIZED JOB DESCRIPTION

Project Manager

Document Version: 1.0
Effective Date: January 2026
Approved By: COO

Location: Memphis, TN
Compensation: Salaried (DOE)
Employment Type: Full-Time, Exempt
Travel: Local travel to job sites required
Weekends: As required by project schedule

1. Position Summary

The Project Manager is responsible for planning, executing, and closing fiber optic, structured cabling, FTTH, low-voltage, MDU, or service installation projects. This role oversees scheduling, resource allocation, crew direction, documentation, material readiness, and communication with customers and internal leadership. The Project Manager ensures projects are completed safely, on time, within scope, on budget, and in alignment with ProTec’s quality standards.

Project Managers are steady, organized, detail-oriented leaders who excel at communication, problem-solving, and field coordination. They directly support Team Leads and technicians while representing ProTec to clients and general contractors.

2. Essential Duties & Responsibilities

A. Project Planning & Coordination

Review project scope, drawings, and specifications prior to kickoff
Create project schedules and assign crews based on skill level and readiness
Coordinate with customers, GCs, and internal leadership on deliverables and timelines
Prepare work packages, maps, SOW breakdowns, and installation instructions

B. Crew Leadership & Field Oversight

Direct and support Team Leads and field crews throughout project lifecycle
Conduct job-site visits for QC, safety, and progress tracking
Resolve field-level challenges and escalate issues when needed
Ensure crews adhere to installation standards (TIA/EIA, BICSI, NEC)

C. Material, Tools & Resource Management

Verify material requirements and coordinate procurement
Ensure crews have proper tools, equipment, PPE, and documentation
Track tool inventories, rental equipment, and consumables

D. Quality Control & Testing Oversight

Review installation quality, labeling accuracy, routing, terminations, and craftsmanship
Ensure OTDR and power meter test results meet customer and industry standards
Approve final test packages, as-builts, and documentation deliverables

E. Safety Management

Enforce ProTec safety policies, OSHA standards, and job-site protocols
Conduct safety walk-throughs and address hazards immediately
Support Team Leads in maintaining safe and compliant work environments

F. Budget, Labor & Project Financials

Track labor hours, job costing, productivity rates, and project performance metrics
Prevent overruns by adjusting manpower, schedule, or workflow as needed
Approve timesheets, daily reports, material usage, and change requests

G. Customer & Stakeholder Communication

Provide clients with regular updates on progress, milestones, and issues
Attend coordination meetings with GCs, ISPs, or client reps
Address escalated customer concerns professionally and promptly

H. Documentation & Reporting

Submit daily or weekly updates to leadership as requested
Maintain accurate project logs, schedules, change orders, RFIs, and job-site photos
Ensure all deliverables are uploaded to internal systems
Close out projects with complete documentation packages

I. Crew Development

Support Team Leads in training and evaluating technicians
Identify skill gaps and recommend training or coaching
Promote a culture of craftsmanship, safety, and accountability

3. Core Competencies (Behavioral Expectations)

Leadership: Directs crews with clarity, confidence, and consistency
Communication: Maintains proactive communication with field teams and customers
Organization: Manages schedules, materials, and workflows efficiently
Problem-Solving: Resolves issues quickly and effectively
Technical Expertise: Understands fiber, low-voltage, and cabling installation standards
Quality Focus: Ensures deliverables meet ProTec craftsmanship standards
Safety Orientation: Enforces safe work practices consistently
Professionalism: Represents ProTec with integrity and reliability

4. Qualifications & Experience

A. Required:

4+ years of experience in fiber, structured cabling, low-voltage, FTTH, MDU, or construction
1+ years of experience in a supervisory or leadership role
Ability to read and interpret construction drawings, risers, and specifications
Strong knowledge of industry standards (TIA/EIA, BICSI, NEC)
Demonstrated ability to manage multiple crews simultaneously
Proficiency with documentation systems, tablets, and reporting tools
Valid driver's license and ability to travel locally
Must pass drug test and meet ProTec fitness-for-duty standards

B. Preferred:

Prior experience as a Project Manager or Senior Team Lead
BICSI Installer II, Technician, or RCDD preferred
OSHA-10 or OSHA-30 certification
Experience managing subcontractors
Experience with access control, CCTV, splicing, or MDU builds

5. Physical Requirements

Ability to walk job sites, climb ladders, and inspect elevated work areas
Ability to work indoors or outdoors depending on site conditions
Ability to lift up to 30 lbs intermittently (documents, tools, materials)

6. Tools, Equipment & Technology Used

Tablets, mobile apps, and internal reporting software
Microsoft Office or Google Workspace
Construction drawings, riser diagrams, testing documentation
PPE and field inspection tools

7. Reporting Structure

Reports To: Director of Operations, Program Manager, or Division Manager
Supervises: Team Leads, Technicians, Subcontractors

8. Key Performance Indicators (KPIs)

On-time project delivery
Labor efficiency and job costing accuracy
QC audit results and rework percentage
Documentation completeness and accuracy
Customer satisfaction and communication responsiveness
Crew productivity and readiness
Safety compliance and incident rates

9. Compensation & Benefits

Competitive salary (DOE)
Medical, dental, and 401(k) with employer match
Paid holidays and PTO
Company-sponsored training and certifications
Career advancement opportunities

10. Employment Classification & Policies

Full-Time, Exempt
Employment is at-will
Company is an Equal Opportunity Employer
Reasonable accommodations available per ADA guidelines

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Application Question(s):

What is your desired annual compensation?

Experience:

Low Voltage, Fiber, or Construction: 3 years (Required)
supervisory or leadership (crew lead, foreman, PM, etc.): 1 year (Required)
Blueprint reading: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Memphis, TN 38112 (Required)

Work Location: In person

Professional Technologies, Inc.

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