Service / Warranty Technician

HIP Construction, LLC d/b/a Re-Bath of New England
Serving Rhode Island, Massachusetts & Connecticut

Are you a skilled service technician who takes pride in solving problems, fixing issues the right way, and delivering an exceptional customer experience?

Re-Bath of New England is looking for a Service / Warranty Technician to join our growing production team. This role is critical to protecting our customer experience, resolving warranty concerns professionally, and ensuring every homeowner remains confident in the quality of our work.

If you’re mechanically inclined, strong in bathroom fixture installation, and great with customers, this is an outstanding opportunity with a company vehicle, benefits, and long-term career stability.

Why Join Re-Bath

Company van provided
Tools provided
Gas card provided
PTO
Health benefits
401(k) with company match
Stable, year-round work
Growth opportunities within a leading remodeling company
High-quality proprietary products and systems
Strong team culture focused on accountability and customer satisfaction

What You’ll Do

Respond to service and warranty calls across RI, MA, and CT
Diagnose and repair a wide variety of bathroom remodeling issues
Troubleshoot problems and develop effective solutions in the field
Install and replace bathroom fixtures, trim, hardware, glass, accessories, and related components
Complete service repairs with strong craftsmanship and attention to detail
Communicate clearly with homeowners about issues, expectations, and solutions
Deliver an exceptional customer experience on every visit
Document service findings, repairs completed, and any follow-up needs
Coordinate with the production team when additional work or scheduling support is needed
Maintain company vehicle, tools, and materials professionally

What We’re Looking For

Experience in residential service work, warranty service, remodeling, plumbing fixture installation, or finish carpentry
Strong problem-solving and troubleshooting ability
Experience installing bathroom fixtures and accessories
Excellent communication and customer service skills
Ability to work independently in the field
Professional appearance and attitude in customers’ homes
Valid driver’s license with clean driving record
Ability to travel throughout Rhode Island, Massachusetts, and Connecticut

Why This Role Matters

This is more than a repair role — you are the face of our company after installation.

Your ability to solve problems, communicate clearly, and take care of homeowners directly impacts customer satisfaction, online reviews, referrals, and long-term brand reputation.

If you take pride in fixing things the right way and leaving customers saying “wow, they really took care of us,” we want to talk with you.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Work Location: On the road

Re-Bath of New England

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