Restoration Project Manager

RestoPros of Milwaukee – Greater Milwaukee Area

Pay: $60,000 – $100,000 per year (DOE) + performance incentives

Job Type: Full-time

Schedule: Day shift with on-call rotation

Work Location: Field-based (residential & commercial job sites)

About RestoPros of Milwaukee

RestoPros of Milwaukee is a fast-growing restoration company serving residential and commercial clients across the Greater Milwaukee Area. We specialize in water, mold, fire, and smoke damage restoration and are known for delivering a white-glove customer experience during stressful situations.

We are looking for a Restoration Project Manager who wants real ownership, clear systems, and long-term growth.

Job Summary

The Restoration Project Manager is responsible for managing restoration projects from initial inspection through mitigation execution. This role combines field inspections, customer communication, documentation, and project coordination to ensure jobs are started correctly, run efficiently, and meet customer and insurance requirements.

You will act as the primary on-site representative for RestoPros while coordinating with internal teams, mitigation crews, and insurance partners.

Key Responsibilities

Inspections & Scoping

Perform on-site inspections for water, mold, fire, and smoke losses
Identify category/class of loss and affected materials
Complete moisture mapping using meters, hygrometers, and thermal imaging
Capture detailed photos, videos, and readings
Create accurate initial scopes and job summaries

Project Management & Coordination

Coordinate mitigation crews, subcontractors, and internal teams
Support scheduling, priority response, and resource allocation
Review job documentation for accuracy, compliance, and billing
Monitor production costs related to equipment, labor, and materials
Identify potential supplements or reconstruction needs

Customer Communication

Serve as the primary point of contact during early project stages
Clearly explain findings, scope, timelines, and next steps
Provide professional, empathetic, white-glove service
Maintain clear communication with homeowners, property managers, and vendors

Insurance & Documentation

Collect claim information, adjuster contacts, and coverage details
Ensure all authorizations, signatures, and required forms are completed
Provide clean documentation packages for estimating and billing
Support insurance communication with proper evidence

Quality & Safety

Follow IICRC standards and company protocols
Perform job-site safety assessments
Maintain professional appearance, vehicle, and equipment standards

Qualifications

Valid driver’s license and clean driving record
2+ years of experience in restoration, construction, or related field
Knowledge of water mitigation and restoration workflows
Experience using moisture meters and inspection tools
Strong communication and customer service skills
Ability to lift up to 50 lbs and work in attics, crawl spaces, and confined areas
IICRC certification preferred (or willingness to obtain)
Xactimate or restoration CRM experience preferred

Benefits

Competitive salary with performance incentives
Health, dental, and vision insurance
Paid time off and holidays
Professional training and certification support
Company vehicle, tools, and branded gear
Clear growth path: Project Manager → Senior PM → Operations Leadership
Supportive, high-performance team environment

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

Opportunities for advancement
Professional development assistance
Referral program

Application Question(s):

Do you have a valid IICRC Certification certification?

License/Certification:

Driver's License (Preferred)

Work Location: In person

RestoPros of Milwaukee

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