ENGINEER

Reports to: Chief Engineer and Manager on Duty

Department: Engineering

OUR STORY

Edgy. Social. Dynamic. This is who we are. Welcome to a fine-art inspired, boutique hotel. A place to have fun. A place where we foster a spontaneous and ever-changing environment through art and unique signature experiences. A place to create unforgettable connections and memories for our guests. Refreshingly uncommon. Anything but generic. Welcome to Janko Hospitality.

JOB DESCRIPTION

The purpose of the Engineer at Janko Hospitality is to provide world class service to all guests. The Engineer will repair and maintain the hotel’s physical assets to keep the hotel in compliance with the state/local government requirements, the hotel’s policies/procedures and the brand’s standards for quality, cleanliness, guest satisfaction, safety and security.

ESSENTIAL DUTIES

Flexible schedule including 1st and 2nd shifts, weekends, and holidays
Strive for independence as a mechanic, proficient in problem analysis and efficient task planning
Maintain equipment to minimize downtime, performing daily maintenance under Chief Engineer's guidance
Handle upkeep for rooms and common areas: plumbing, HVAC, electrical repairs, etc.
Perform minor repairs such as tile replacement, painting, and carpentry
Maintain cleanliness of hotel exterior, parking lot, and landscaping, including snow removal
Report major repair needs to Chief Engineer promptly
Utilize basic hand and power tools proficiently, ensuring proper storage
Coordinate with Chief Engineer for materials, tools, and supplies

SAFETY AND SECURITY

Return hotel keys at end of shift
Announce presence before entering guest rooms
Maintains security for guests and property by keeping room doors locked at all times
Report any suspicious activity of guests, visitors or staff
Properly label any lost/found articles and turn in to the appropriate Manager
Perform duties in accordance with Safety and Security Policies
Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulation
Monitor fire alarm/life safety systems as necessary, and respond to emergencies as quickly and responsibly as possible to return the building to its normal operating status

CUSTOMER SERVICE AND GUEST SATISFACTION

Respond to staff and guest requests for immediate repairs
Maintain a high standard of personal appearance and proper uniform
Greets guests, visitors and staff in a courteous and friendly manner
Smile, acknowledge and greet guests in rooms and/or in passing
Performs other duties as assigned, requested, or deemed necessary by management
When asked, inspect or clean public areas to insure high level of presentation

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Firm and simple grasping is an ongoing requirement for all aspects of work
Lifting, pushing, pulling of equipment and supplies up to 100 pounds, assistance when needed
Able to stand and walk 90% of the work day and sitting is usually limited to short break
Reaching, pushing, pulling, and bending are required
Twisting of the body at the waist is required
Bending and stooping are required
Crouching, kneeling, and crawling are required
Climbing of stairs is required
Must be able to read and interpret documents, write reports, and communicate clearly with guests, visitors, and staff
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

High School Diploma or GED, with an emphasis in technical trades
Previous experience in maintenance/grounds
Must have working knowledge of general repair in plumbing, carpentry and finish, HVAC, refrigeration, electrical, mechanical, kitchen equipment, vehicles, energy conservation, electrical systems and controls, general building
Previous hotel maintenance experience preferred
Friendly demeanor and good customer service and communication skills
Able to work efficiently under time constraints
Possess good organization and prioritization skills
Able to work independently and with others
Valid state drivers license required

The Rose by Hilton

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