Executive Summary

The Project Manager owns end-to-end delivery of countertop fabrication and installation projects—from contract handoff through final install—ensuring schedule reliability, first-time quality, and proactive client communication while coordinating Sales, Scheduling, Templating, Fabrication, and Installation.

Success Criteria

Deliver projects on schedule with minimal delays and rework.
Maintain high customer satisfaction across builders and retail clients.
Ensure accuracy and completeness from templating through installation.
Communicate status, risks, and changes clearly and proactively.
Improve workflows and execution through documented lessons learned.

Collaboration & Handoffs

Sales: Receive complete job package (scope, selections, pricing approvals, special conditions) and confirm change-order process for any scope changes.
Scheduling / Templating / Fabrication / Installation: Align target dates, confirm readiness requirements, and escalate constraints same-day when they jeopardize committed timelines.
Clients / Builders: Set expectations, confirm jobsite readiness, and provide status updates and issue resolution within 24 hours.
Vendors / Suppliers: Validate lead times and material availability; surface shortages or variances immediately.

Qualifications

Required

Experience coordinating construction or trade projects with multiple internal handoffs and external stakeholders.
Strong organization, documentation, and client communication skills with the ability to manage competing priorities.
Working understanding of construction timelines, jobsite constraints, and readiness requirements.
AutoCAD experience.

Preferred

Moraware experience.
Countertop/stone fabrication and installation industry experience.

Core Accountabilities

Own end-to-end delivery: Drive each job from sales handoff to close-out with a documented plan (scope, schedule, dependencies, risks) and weekly status visibility.
Coordinate templating → fabrication → install: Confirm dates, prerequisites, and constraints; re-sequence work and escalate blockers same-day when timeline or quality is at risk.
Verify jobsite readiness: Confirm readiness requirements before dispatch (site access, cabinets/appliances, sink/faucet specs, plumbing/electrical coordination) and prevent avoidable trips.
Control changes and documentation: Maintain accurate job records, approvals, and change orders so production and installation execute from a single source of truth.
Protect quality and margin: Reduce rework and rush costs by catching discrepancies early and ensuring correct selections, measurements, and install conditions.
Deliver client communication: Provide responses within 24 hours and proactively communicate schedule changes, risks, and resolutions.

Decision Rights & Escalation

Decision rights: Commit and adjust internal milestone dates within approved scope; initiate corrective actions to protect schedule/quality; request change orders for any scope, selection, or site-condition changes impacting cost or timeline.
Escalation: Escalate within the same business day when a risk threatens on-time completion, first-time quality, safety, or margin (e.g., missing approvals, material constraints, site not ready, repeated client no-shows, or install conditions outside standards).

Work Environment

Combination of office and field-based work; jobsite visits may be required.
Fast-paced, deadline-driven environment with multiple concurrent projects.

About Stone Brothers

Stone Brothers is a high-end stone fabrication and installation company focused on quality, reliability, and a streamlined customer experience.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

The Stone Brothers

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