Overview

About Us: Alarmex Inc. is a local and family-owned business established in 1982. As a premier provider of home and business fire & security systems, our dedication and commitment to superior customer service sets us apart from our competitors.
Position: We are seeking a smart, driven team player to join our Apprentice program. Many of our technicians have successfully advanced through this program, and we offer access to some of the best professionals in the business.
Responsibilities:
Assist technicians with the installation, maintenance, and repair of various systems and equipment.
Develop skills and knowledge under the guidance of experienced technicians.
Support the team to ensure efficient and high-quality service delivery.
Benefits:
Hands-on training and mentorship from industry experts.
Opportunity for career growth within a well-established company

Qualifications

Punctuality and Professional Appearance: Consistently arrives on time for all assignments and appointments. Maintains a neat and well-groomed appearance, presenting a professional and polished demeanor to customers and colleagues
Attention to Detail: Ensures no important details slip through the cracks or derail projects.
Problem Solving: Applies critical thinking to address root causes.
Technical Proficiency: Understands basic components and technologies related to systems.
Customer Focus: Meets the needs of customers, ensuring their satisfaction. Communication: Effectively communicates technical concepts to various audiences.
Collaboration: Works effectively with team members to achieve goals.
Continuous Improvement: Focuses on improving the quality of solutions delivered.
Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions.
High Standards: Expects personal performance to be of the highest quality.
Honesty/Integrity: Maintains ethical standards and speaks truthfully.
Work Ethic: Willingness to work hard to get the job done.

Our Company success is dependent on our employee success. A successful candidate will have the following:

Drive: Cares intensely about the company's success and finishes tasks with excellence.
Positive Attitude: Displays a 'can do' attitude and provides constructive criticism.
Good Judgment: Makes wise decisions despite ambiguity.
Open Communication: Communicates directly and respectfully.
Collaboration: Embraces different styles and values team accountability.
Desire to Make an Impact: Accomplishes significant amounts of important work.
Eager to Understand: Learns rapidly and seeks to understand company goals.
Accountability: Takes responsibility and proactively addresses problems.
Team Player: Seeks the best for the company and shares information openly.

What we expect in the first 3 months

Familiarize yourself with the operations:

Gain an understanding of the main functional areas and systems within the company.
Learn about the tools, equipment, and technologies used by technicians.

Build Relationships:

Establish positive working relationships with technicians and internal teams.
Understand the needs and expectations of customers.

Master Basic Skills and Tools:

Successfully complete initial training sessions on the basics of systems and equipment.
Demonstrate proficiency in using essential tools and equipment for basic tasks.

Develop Technical Knowledge:

Gain a comprehensive understanding of the company’s products and services.
Stay updated on industry standards and technologies through regular training.

Develop Communication Skills:

Develop strong communication skills for interacting with technicians, customers, and internal teams.
Provide regular updates on work progress and escalate issues as needed.

Enhance Efficiency:

Identify and suggest improvements in current processes and workflows.
Participate in team meetings and contribute ideas for enhancing operational efficiency.

Build Professional Relationships:

Foster collaborative relationships with colleagues, technicians, and customers.
Seek mentorship from experienced technicians for professional growth.

If you possess the skills and aptitudes mentioned above, we strongly encourage you to apply and join our dedicated team at Alarmex Inc. Embrace the opportunity to grow with us and contribute to our continued success!

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance

Work Location: On the road

Topsfield based Company

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