Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.

Job Profile Summary

This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following General Facilities, Repair & Maintenance duties: Operates, monitors and maintains, troubleshoots, repairs and replaces facilities mechanical components and systems such as electrical equipment, HVAC (heating, ventilation and air conditioning) and plumbing. A technical role that accomplishes work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. A specialist level role that requires advanced knowledge of operational procedures and tools through extensive work experience and requires vocational or technical education. Works under limited supervision for non-routine situations and may be responsible for leading daily operations, and trains, delegates and reviews the work of lower level employees and problems typically are typically difficult and non-routine but not complex.

Job Overview

Under general supervision, this position maintains, repairs, installs, alters, and improves all heating, ventilation, and air conditioning and refrigeration systems in the Hospital. Assists in the operation of the shop and in the training of the HVAC apprentice. Assists supervisor by coordinating the work of an assigned group of employees.

Job Description

Minimum Qualifications:

1. High school diploma or equivalent.

2. Completion a formal vocational training program in heating, ventilation, and refrigeration, or equivalent.

3. HVAC license.

4. EPA Universal certification.

5. Ten (10) years of related HVAC experience.

6. Valid Driver’s license.

Preferred Qualifications:

1. Fume Hood certification.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Carries out demand call maintenance as directed to diagnose and rectify problems with equipment servicing operating rooms, patient rooms, clinical labs, research labs and animal facilities.

2. Diagnoses and rectifies problems within the following HVAC or refrigeration equipment systems: Heating, ventilation, refrigeration, air conditioning systems and associated equipment such as dual duct systems, multi-zone units, electrical controls, pneumatic controls, steam coils, chilled water systems, self-contained heating and cooling units, exhaust systems, fume hoods, ice machines, ultra-low temp. Freezers, pumps, air compressors, ductwork, cooling towers and other miscellaneous equipment.

3. Troubleshoots HVAC equipment using computer-based software and determine level of involvement of Utility Supply Center and or Maintenance department.

4. Carries out all duties required for capital Projects including but not limited to: estimating, ordering stock, and scheduling.

5. Installs wide range of HVAC equipment including window, AC units, fan coils, ductwork, mixing boxes, package units, controls and other related equipment.

6. Assists supervisor by coordinating the work of an assigned group of employees.

7. Relays work instructions and distributes and monitors work.

8. Provides technical training and assistance.

9. Assists in ensuring employees are provided with appropriate resources.

10. Provides recommendations for the most efficient utilization of assigned personnel.

11. May provide employee performance information and report employee performance problems.

12. Responds to fire alarm as first responder.

13. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.

Physical Requirements:

1. Frequent bending, squatting, stooping.

2. Occasional lifting heavy weights occasionally.

3. Prolonged standing, walking, climbing stairs and ladders.

4. May be exposed to hazards from use of tools and power equipment.

5. Requires fine hand coordination to handle tools and other equipment.

6. Requires ability to hear verbal communication and see written or printed information.

Skills & Abilities:

1. Ability to interpret electrical, pneumatic, humidity and various other complex instruments and problems.

2. Able to work under frequent pressure in diagnosing and repairing critical systems such as operating rooms, autopsy rooms, animal rooms, etc.

3. Ability to read blueprints/ mechanical design drawings.

4. Ability to orally communicate complex technical problems to all levels of employees within the Hospital.

5. Ability to operate the Johnson Metysis system, and the system knowledge to aid in diagnosis of electronic HVAC problems.

About Lowell General
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

Magnet Designation:
The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

$34.79 - $43.49

Tufts Medicine

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