Viejas Casino & Resort, San Diego’s Premier Four Diamond Gaming and Resort destination, is looking for a Lead HVAC Technician to join our Maintenance Trades team!

GENERAL SUMMARY

The Lead HVAC Tech will be responsible for assisting the HVAC Supervisor with coordinating work assignments, coaching and training of team members on work duties and departmental policies and procedures. In addition, the lead will perform journey level work in connection with the maintenance, trouble shooting, repair, and installation of utility and building systems and their associated controls, sub-systems, and mechanical, and electrical devices, including high and low voltage equipment.

CORE SCOPE OF POSITION

Develops, maintains and coordinates work schedule for the HVAC team.
Trains HVAC team on departmental policies and procedures and documents the training.
Assist in ensuring that departmental policies and procedures are followed.
Monitors and documents of team members’ guest service and technical performance.
Conducts and documents weekly safety training meetings.
Assists management in setting expectations, holding team members accountable for their tasks.
Responds to and handle work assignments in a timely manner.
Ensures HVAC systems function properly, minimizes breakdowns and other interruptions in service.
Trains staff on the expectations and responsibilities of their positions.
Ensure staff is trained in all departmental procedures, rules, regulations, and standards.
Develop and implement maintenance programs to maintain all HVAC systems, components, fixtures, and equipment according to established maintenance practices and manufacturer’s requirements.
Designs and develops detailed plans/specifications and cost estimates for new installations and repairs. Develop a bill for materials, estimate hours, and submit completed job package to manager.
Oversees the repair of systems, components, fixtures, and equipment in response to trouble calls, work orders, or specific assignments for manager.
Diagnoses malfunctioning machinery with other maintenance workers, such as supervisors, electricians, and maintenance staff to diagnose the cause of the malfunction.
Tests malfunctioning machinery with other maintenance staff and electricians to diagnose the cause of the malfunction.
Ensures faulty electrical components of machines, such as relays, switches, motors, and refrigeration units are replaced.
Diagnoses and oversee the repair or replacement of faulty electronic components, such as printed circuit boards.
Ensures electrical motor bearings are replaced and motors are rewired.
Diagnoses and oversees the replacement of faulty refrigeration equipment in coolers and walk-in refrigeration units and equipment.
Coordinates construction projects with other supervisors within the department and other casino personnel.
Functions as project manager for work to be contracted to outside vendors to ensure that outside contractors comply with all aspects of their contract in a timely and cost-effective manner throughout the course of work.
Plans layout of HVAC equipment, ducts, fans, and thermostats, conduit and electrical apparatus in buildings.
Inspect buildings, facilities, and equipment and make recommendations to manager.
May be required to assist with estimating, material takeoffs, project specifications, maintaining files of specifications, blueprints, and diagrams generated from field investigations.
Assists with updating as-built drawings.
Ensure repairs are made as soon as possible with tools and material readily available.
Owns all requests and complaints, provides immediate resolutions and follows up to ensure guest satisfaction.
Ensures adherence to guest service standards as established by the department and the organization.
Keeps the management team informed on all pertinent information that may affect the department, and reports issues and problems as they arise, along with recommendations for solutions.
Maintains appropriate communication with management and other departments with a follow up to ensure completion of tasks that may affect the delivery of exceptional service.
Maintains knowledge of areas and technology.
Maintains knowledge of new products and tools, codes and regulations, and industry trends and techniques.
Ensures that a clean, safe, hazard-free work environment is maintained.
Adheres to all company and department policies, procedures, and standard operating guidelines.
Performs other duties as assigned.

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

INTERACTION

· Interacts with internal and external guests.

· Interacts daily with subordinates and/or functional peer groups. Interaction normally involves exchange or presentation of information.

SUPERVISION

· Monitors HVAC team’s performance under the supervision and direction of the HVAC Supervisor. Works with management to administer disciplinary actions.

EDUCATION/CERTIFICATION

High school diploma, vocational training or the equivalent experience.
Completion of an apprenticeship program by an accredited facility, preferred.
California driver’s license, preferred.

EXPERIENCE

Must be 21 years of age or older.
2 to 4 years of related experience in residential, commercial, and industrial HVAC construction.
Supervisory/leadership experience preferred.

KNOWLEDGE AND SKILLS

Ability to lead and mentor a team.
Extensive knowledge and experience in the installation, maintenance, and repair of HVAC and refrigeration equipment.
Knowledge of proper use and maintenance of hand and power tools related to job functions.
Knowledge of building codes, rules, and regulations.
Demonstrated ability to read and interpret blueprints and system diagrams.
Good verbal, written, and interpersonal communication skills.
Ability to handle sensitive and confidential information.
Ability to work cooperatively with diverse cultures, work groups, and across the organization.
Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
Ability to multitask and work well under stress.
Must be a self-starter and able to adjust to change.
Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.
Must be available for on-call and irregular hours.

Our benefits package is second to none! Our Team Members enjoy an extensive benefits package to include heavily discounted insurance premiums, 401k with matching, wellness program gym incentives, and a .20 discount per gallon of fuel at our Viejas Pit Stop, to name a few!

Hiring Preference: The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. It is the policy of the Viejas Band to give preference in hiring to qualified applicants in the following order: 1) Viejas Tribal Members and 2) other Native Americans.

#INDHP

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Are you at least 21 years of age?
Are you able to successfully complete a background check?
Are you able to successfully complete a drug screen?
Are you able to work flexible hours, weekends and holidays?
Do you an EPA Universal Refrigerant Recovery Certificate?

Experience:

residential, commercial, and industrial HVAC construction: 2 years (Required)
knowledge in maintenance of HVAC/Refrigeration equipment: 2 years (Required)

Work Location: In person

Viejas Casino & Resort

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Lead HVAC Technician