Description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range

$82,000.00 - $131,500.00

Overview
Responsibilities include all facets of site operations, including day-to-day and strategic planning for general licensed and unlicensed trades in maintenance, custodial, trash and recycling, physical plant, grounds, structural trades, as well as outside 3rd party vendors, contractors, and service providers. Directs the maintenance, repairs, and replacement of building equipment and plumbing systems. Directs the activities of diverse and specialized trade functions on maintenance, repairs, renovations, custodial, special events/programs, and similar activities. Develops staffing plans as necessary and provides leadership for department initiatives to enhance staff development and performance management. Directs the staffing needs, training, payroll, and employee relations. Develops and implements service delivery performance requirements and process standards to safely and efficiently maintain and operate Yale's buildings, including preventive maintenance, routine cleaning and appearance, emergency response, sustainability initiatives, and support of special events and activities. Provides input from the customer base to assist departments in the planning, prioritization, and execution of their work. Analyses the input and feedback gained from contact with customers and building tenants when meeting to discuss upcoming projects, services, and events affecting their area of responsibility. Develop plans to identify new needs and requirements to determine priorities. Ensures that the mission of units under purview is clear, and that actions and activities of staff support that mission. Works closely with the University Architect and Capital Program in design standards development, fostering design for maintainability, operations-based lessons learned feedback, and project commissioning/turnover support, including active participation across all operational units. Evaluates and aligns organization structure and operational practices to be consistent with university sustainability goals. Represents the department in various meetings and committees and articulates facilities strategies and policies. May perform other duties as assigned.

Required Skills and Abilities
1. Strong interpersonal skills and the ability to build strong client relationships
and work in concert with others to accomplish goals and objectives.
2. Experience in Plumbing and Building Equipment maintenance, repair, and
replacement.

Preferred Skills and Abilities
P1 or S1 license

Principal Responsibilities

1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University. 2. Participates in the development and implementation of policies and procedures for building maintenance and security develops preventative maintenance schedules. 3. Conducts building safety inspections ensuring that protection and safety systems are in operational order and comply with safety codes; oversees the installation and modification of safety and protection equipment and systems as needed. 4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests. 5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects. 6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas. 7. Provides direction and guidance to building occupants and service responders in both routine and emergency situations. 8. Communicates information on the adequacy of safety and protection programs and the need to improve these programs to the facilities department. 9. Interacts with internal contacts to provide guidance on building safety policies, discuss code violations and resolutions, and discuss maintenance and renovation projects. 10. Interacts with outside contacts to discuss maintenance, renovation and construction plans, and to obtain information on fire and safety regulations. 11. Manages a staff of nonexempt employees. 12. May perform other duties as assigned. Required Education and Experience Bachelor’s Degree. Seven years of related work experience or an equivalent combination of education and trades-related experience.

Job Posting Date

10/22/2025

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (25)

Time Type

Full time

Duration Type

Staff

Work Model

Location

333 Cedar Street, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

Yale University

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