Plumbing Comfort Advisor

Heritage Home Service • Full-time • Tewksbury, MA, US • 9m ago

Overview

Join the Heritage Home Service Team as a Plumbing Comfort Advisor at our Wilmington, MA location

Are you a driven and experienced Plumbing Comfort Advisor looking for an opportunity to make a meaningful impact? Heritage Home Service is seeking a passionate professional committed to delivering exceptional service to homeowners. If you thrive on providing innovative solutions and building lasting customer relationships, this is the opportunity you've been waiting for!

About Us:

At Heritage, excellence isn’t just a goal—it’s our way of life. We are dedicated to providing top-tier service to our customers, employees, and the community. As a team member, you’ll play a pivotal role in contributing to our culture of continuous improvement, where every effort counts toward our long-term success. If you’re passionate about service, innovation, and positive change, we’d love to have you on board.

Mission:

As a Plumbing Comfort Advisor, you will be instrumental in driving business growth by promoting and selling our plumbing services to homeowners. You’ll build relationships, understand customers' needs, and present customized solutions that address their specific requirements.

Key Responsibilities:

Sales Prospecting: Identify and engage potential customers, conducting meetings to assess their plumbing needs
Expertise: Develop in-depth knowledge of our plumbing product offerings while staying current on industry trends
Consultative Sales: Offer professional advice and recommend tailored solutions to meet customer requirements
Proposals: Create and present detailed sales proposals that effectively communicate our value
Sales Negotiation: Negotiate contracts and close sales deals efficiently
Customer Relationships: Foster long-term relationships to encourage repeat business and customer loyalty
Tracking & Reporting: Maintain accurate records of sales activities and monitor your performance against sales targets
Market Insight: Keep an eye on market trends, sharing valuable feedback with leadership to help shape strategy
Networking: Represent Heritage at industry events to generate leads and expand your professional network

Qualifications:

Proven sales experience in residential plumbing
Strong knowledge of plumbing systems and energy-efficient solutions
Excellent communication, presentation, and negotiation skills
Ability to work both independently and collaboratively
A passion for customer service and relationship-building
Proficiency in using sales software and tools
Valid driver’s license (some travel required)

What We Offer:

401k with up to 4% match
Health, Dental, and Vision Insurance
Short & Long-Term Disability
Life Insurance
48 hours of holiday time annually
120 hours of personal, sick, and vacation time after 90 days
Financial Hardship Program
20% Family Discount on Services
Referral Bonus Programs
Take-home truck, uniforms, phone, and tablet

If you're ready to contribute your expertise to a dynamic team while embodying our core values, we invite you to apply!

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.