Generator Service Technician (Experienced)

Heritage Home Service • Full-time • Auburn, NH, US • 9m ago

Overview

Join the Heritage Home Service team as a Generator Service Technician at our Auburn, NH location

Heritage is a trusted provider of standby generator services, specializing in installation, maintenance, and repair of backup power systems. As demand grows, we’re looking for a reliable, experienced Generator Service Technician to join our team. If you’re mechanically inclined, customer-focused, and ready to grow with a company that values your skills, we want to hear from you!

Position Overview:

In this field-based role, you’ll service and maintain primarily Generac standby generators. From routine maintenance to troubleshooting and repairs, you’ll work directly with homeowners and business customers to ensure their backup power systems run smoothly and safely. While Generac certification is preferred, we will provide training and certification for the right candidate.

Key Responsibilities:

Service, troubleshoot, and repair standby generators
Perform scheduled preventative maintenance
Accurately diagnose and communicate any necessary repairs or part replacements
Use company-provided iPad to log service details and customer interactions
Provide clear, courteous communication with customers
Maintain a stocked, clean company vehicle
Adhere to safety protocols and company procedures at all times

Qualifications:

2+ years of experience in generator service preferred
Generac certification preferred (or willingness to become certified—training provided)
Strong mechanical and electrical troubleshooting skills
Comfortable working independently and communicating directly with customers
Valid driver’s license with a clean driving record
Physical ability to lift heavy equipment (minimum of 50 pounds)
Willingness to work flexible hours
Professional appearance and customer-first attitude

What We offer:

401(k) plan with up to 4% match to help you plan for your future
Comprehensive health, dental, and vision insurance to keep you and your family covered
Short- and long-term disability coverage
48 hours of holiday time per year to enjoy time with family
120 hours of PTO annually (available after 90 days) for work-life balance
Company vehicle, fuel card, uniforms, and tablet provided for your convenience
Performance and growth-based incentives in addition to your hourly pay!

Join Our Team:

If you're ready to bring your expertise and leadership to a growing and dynamic team, while embracing our core values, we invite you to apply now!

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.