Maintenance Technician

Eagle Rock Properties • Full-time • Framingham, MA, US • 4m ago

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

As a Maintenance Technician, under the direction of the Property Manager or the Maintenance Manager, you are responsible for the appearance and working order of individual apartments, exterior, and common areas.

Responsibilities:

In addition to your technical experience with Maintenance, electrical, HVAC, and mechanical systems and their maintenance and repair, you shall have proven customer service and leadership skills by:

Showing care and concern for our residents through timely follow-ups and meticulous completion of their apartment service tickets
Resolving maintenance issues in the area of HVAC, electrical, plumbing, and appliance repair
Managing the make-ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in
Preserving the value of the building by consistently executing on preventative maintenance programs
Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance
Sustaining peak efficiency operation levels for all property components
Adhering to applicable building, county, and safety codes/standards, while running an accident-free operation
Working weekends and participating in the emergency on-call rotation

Qualifications:

3-5+ years of experience in the trades, facilities, and/or residential building maintenance
Strong leadership aptitude and experience preferred
Knowledge of risk management, OSHA, and MSDS
Proficiency with HVAC, plumbing, electrical trades, and appliance repair
Basic carpentry, drywall, and painting skills
A safety mindset and an eye for detail
A builder's mentality (know it like you built it!)
Excellent communication skills, both written and verbal
A sharp professional appearance
Availability for emergency situations at the property, including an on-call rotation
The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders and work in varying weather conditions

Requirements:

Availability to work a flexible schedule, including weekends
Rotating on-call responsibility for after-hours emergencies
Valid driver's license and/or access to reliable transportation
EPA Certification (Type I & II or Universal) recommended

Required Education:

High school diploma or equivalent
Trade school and/or military training or industry designation (CAMT or CAMT II)

Eagle Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics