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Residential HVAC Service Technician

Sila Services • Full-time • Chicago, IL • 2w ago

AA Service Co - HVAC Service Technician

Located in Northbrook, IL serving north and southside Chicagoland

Sign-on Bonus up to $6,000!

Are you passionate about delivering top-notch HVAC solutions?

Do you feel like your current role doesn’t fully utilize your skills or offer the career growth you desire?

Are you ready to join a team that truly values your expertise and supports your professional development?

At AA Service Co, we recognize and appreciate the craftsmanship and passion that HVAC Service Technicians bring to their work. We are dedicated to fostering a supportive and rewarding environment where your skills are not only acknowledged but celebrated. Here, your contributions matter, and your growth is our priority. As a leader in the HVAC industry, we pride ourselves on delivering unmatched comfort and reliability to our customers, reflecting the high standards and dedication of our team. Our unwavering commitment to continuous training and development ensures that our team remains at the cutting edge of industry advancements. Join us, and let your passion for excellence shine in a company that values your craft and fuels your professional journey.

We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:

-Sign-on Bonus Up to $6,000! We value your skills and experience, and we’re ready to invest in you from day one.

- Industry-Leading Weekly Compensation ($35 - $48/hr plus incentives!): We believe in rewarding excellence. Our Service Technician are amongst the best paid in the area via hourly wage and commissions! Our Techs average between $80k-$120k with top techs making between $120k-$180k per year”

- Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.

- New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked TAKE-HOME truck that’s ready for any job.

- Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your - family covered.

- Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.

- 401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.

- Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.

- Tool and Boot Allowance: We provide a tool and boot allowance to replace the things you use the most to get the job done.

- Training and Development Opportunities: We’re committed to your professional growth with training at our new Service Professionals Academy & Resources Center!

- Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.

As a Residential HVAC Service Technician at AA Service Co, you will play a crucial role in maintaining and servicing HVAC systems for our residential clients. Your technical expertise, commitment to excellence, and customer-focused approach will contribute to our mission of providing unparalleled comfort and energy efficiency to our customers' homes.

What you'll do:

Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers.
Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
Respond to service requests within AA Service Co's defined time frame. Timely response ensures customer comfort and builds trust.
Successfully enroll customers in AA Service Co’s service agreements, promoting long-term customer relationships and recurring revenue.
Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.
Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items.
Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment.
Uphold professional communication and appearance at all times when interacting with customers.
Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.
Additional Duties as Assigned