Experienced Fire Alarm Service Technician

Fire Detection Unlimited, Inc. • Full-time • Concord, California, United States • $38 - $54 / hour • 2d ago

Keep life safety systems running. Be the tech customers trust.

Fire Detection Unlimited, Inc. (FDU) designs, installs, and maintains advanced fire alarm and life safety systems for commercial and industrial buildings — and our service department is growing. We’re hiring an experienced Fire Alarm Service Technician who can walk into any building, find the problem, and fix it right the first time.

This is a hands-on, customer-facing role for a seasoned tech who can troubleshoot, repair, replace, and test fire alarm and life safety systems independently. If you take pride in clean diagnostics, accurate documentation, and leaving every system fully functional and code-compliant, we want to talk.

Our core values guide everything we do and everyone we hire: we are inspirational, disciplined, accountable, transparent, aligned, and results-oriented.

What you’ll do

Troubleshoot, diagnose, repair, and replace fire alarm and life safety system components — panels, initiating devices, notification appliances, and related equipment
Perform inspection, testing, and maintenance (ITM) in accordance with NFPA 72 and applicable local codes
Respond to service calls and trouble conditions, including scheduled on-call emergency service
Test and verify system operation after repairs and confirm devices report correctly to the panel
Read and interpret blueprints, riser diagrams, point-to-point wiring, and sequence-of-operation documents
Document findings, work performed, and test results in clear, accurate service reports
Interact professionally with customers, building staff, and Authorities Having Jurisdiction (AHJs)
Maintain a stocked, organized service vehicle and keep tools and test equipment in good order
Follow all FDU policies, procedures, and safety protocols, including confidentiality of system passcodes and programming

What you bring

Required — one of the following: current enrollment in the WBFAA (Western Burglar & Fire Alarm Association) Fire/Life Safety Technician Apprenticeship Program, a valid California State Fire/Life Safety Technician certification, or NICET Level II certification in Fire Alarm Systems
3+ years of hands-on fire alarm service experience (troubleshooting, repair, replacement, and testing)
Strong working knowledge of NFPA 72 and applicable California fire and electrical codes
Ability to diagnose system faults at the panel and device level and carry the repair through to a verified fix
Experience testing and servicing a range of manufacturer fire alarm panels and devices
Ability to read and interpret blueprints, riser diagrams, and wiring schematics
Strong customer-service skills and professional communication
High school diploma or GED
Valid driver’s license and a clean driving record (company service vehicle provided)
Ability to obtain security clearance and airport badging required for some of our job sites

Nice to have

NICET Level III or higher certification in Fire Alarm Systems
Panel programming experience
Low voltage or electrical certification
OSHA 10 or OSHA 30 certification

Physical requirements

Lift up to 50 lbs regularly
Work comfortably at heights, in tight spaces, and outdoors
Stand, crouch, and climb ladders for extended periods

Why FDU — our benefits

Retirement plan with employer matching
Medical, dental, and vision insurance
Life insurance
Flexible spending account
Paid time off
Tuition reimbursement and professional development assistance (including NICET certification support)
Employee referral program

How to apply

Apply directly through Indeed, or email your resume to [email protected] with the job title and where you found this posting in the subject line. Already working with one of our recruiters? Reach out to them directly about this opportunity.

Fire Detection Unlimited, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, ancestry, age (40+), disability, medical condition, genetic information, military or veteran status, reproductive health decision-making, or any other status protected by federal, state, or local law. We value a diverse workforce that reflects the communities we serve. The pay scale for this position is provided above and available upon reasonable request (Cal. Lab. Code §432.3). Consistent with the California Fair Chance Act, FDU does not inquire into criminal history before extending a conditional offer of employment.

Pay: $38.00 - $54.00 per hour

Benefits: