Foodservice Equipment Reliability Technician

Colliers Facility Solutions • Knoxville, Tennessee, United States • $70,000 - $95,000 / year • 1w ago

Keep kitchens cooking — join Colliers' expert service network

Support Chick-fil-A restaurants exclusively in your local market. Operate independently in the field with top-tier technical and operational backup from Colliers’ agile, decentralized team. Your mission: keep mission-critical kitchen and building systems operating at peak performance.

Core impact

Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment.
Service cooking equipment, sealed-system refrigeration, specialty foodservice devices, and base building HVAC.
Respond to Operator service requests within established SLAs.
Hands-on with Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland Grill.
Coordinate with manufacturers for advanced diagnosis and correct parts.
Partner onsite with the Chick-fil-A Technical Assistance Team.
Install ordered parts accurately and professionally; validate function and safety.
Complete precise documentation: work orders, time reporting, receipts, and truck stock inventory.
Maintain a well-organized vehicle, calibrated tools, and adequate parts inventory.
Participate in on-call rotation for emergency response outside standard hours.
Adhere to safe work practices and accident prevention procedures.
Pursue OEM training and certifications; maintain productivity aligned with company standards.
Engage productively with equipment partners, suppliers, and vendors in the service ecosystem.

Qualifications

Technical trade school or relevant hands-on experience; 5+ years related trade experience (or equivalent).
Strength in one or more: sealed refrigeration/HVAC, electrical, mechanical systems, process controls, hot-side cooking equipment, or mechanical power transmission.
Background servicing kitchen equipment, facilities, or construction systems.
EPA Universal Certification.
Valid state driver’s license and insurance; safe driving record (MVR required); able to operate company vehicles.
Mechanical aptitude; able to read diagrams and schematics.
Proficient with Microsoft Word, Excel, and mobile service apps.
Excellent written and verbal communication; self-directed with a service-oriented mindset.

Travel and physical considerations

100% travel within a defined local market.
Limited overnight travel, primarily during onboarding and training.
Capable of overtime during emergencies or priority situations.
Lift/carry/push/pull up to 50 lbs; frequent bending, twisting, kneeling, crouching, crawling.
Climb ladders and stairs up to two stories (with ladder safety training). Roof access ladders are provided; van loading/unloading of a large ladder is non-typical.
Extended standing and walking on even and uneven surfaces; frequent hand/arm use for tools and machinery.
Work indoors and outdoors across varying weather conditions.

What you’ll gain

Enterprising culture with rapid learning and real responsibility.
Competitive compensation.
Comprehensive benefits including a full range of healthcare options, paid time off, and a 401(k).

Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Legal notices

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [email protected] for assistance.