Office Administrator

Affordable Air & Heat • Cape Coral, FL, US • $19 - $22 / hour • 6d ago

Description

Affordable Air & Heat is a trusted local HVAC and plumbing company with more than two decades of experience delivering top-quality service to our community. We are hiring an experienced Office Administrator to join our team. This is a great opportunity to get in with a fast growing business where everyone on the team is valued.

As an Office Administrator, you will be responsible for contributing to the overall success of the business. This position plays a vital role in keeping our office operations running smoothly by handling a variety of administrative and clerical tasks, customer service, and scheduling support.

Benefits include:

100% paid insurance premiums on medical, dental, and vision
401k & Roth 401k plans with up to a 4% company match
100% paid long-term disability insurance
Paid life insurance plan
2 floating holidays
6 paid holidays
Vacation pay
Paid weekly

Responsibilities Include:

Answer incoming phone calls; respond to customer inquiries
Assist in coordinating service appointments
Follow up calls on estimates left with customers
Prepare cash deposits and print checks
Prepare weekly reports and monthly statements
Receive, review, and input customer billing information into work orders
Prepare and issue accurate customer invoices based on complete work orders
Assist in processing payments, tracking receivables, and tracking payables
Acquire necessary permits for scheduled projects
Other duties as assigned

Requirements

2+ years of experience in an administrative role, preferably in a trades or construction environment
Attention to detail
Strong organizational and multitasking skills
Excellent verbal and written communication
Excellent customer services skills
Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment
Familiarity with scheduling or field service software (e.g., ServiceTitan, Jobber, or similar) a plus
Valid Notary Public commission in the State of Florida, or willingness to obtain upon hire