HVAC Installation Manager

Confidential • Full-time • Myrtle Beach, South Carolina, United States • 6d ago

HVAC Installation Manager

The HVAC Installation Manager is responsible for leading and overseeing all residential and/or light commercial HVAC installation operations. This role ensures installations are completed safely, efficiently, on schedule, and to the highest quality standards while providing exceptional customer service. The Installation Manager is responsible for developing technicians, maintaining productivity, supporting company goals, and driving continuous improvement throughout the installation department.

Key Responsibilities

· Manage the daily operations of the HVAC installation department.

· Schedule and coordinate installation jobs to maximize efficiency and customer satisfaction.

· Lead, coach, mentor, and develop installation technicians and helpers.

· Conduct ride-alongs, performance evaluations, and ongoing training.

· Ensure all installations comply with manufacturer specifications, company standards, and applicable local, state, and federal codes.

· Monitor installation quality through field inspections and quality assurance processes.

· Resolve customer concerns and installation issues in a professional and timely manner.

· Collaborate with sales, service, warehouse, and dispatch teams to ensure seamless project execution.

· Manage labor hours, departmental productivity, and job profitability.

· Review completed jobs for accuracy, quality, and customer satisfaction.

· Maintain inventory control and ensure technicians have the necessary equipment, tools, and materials.

· Enforce company safety policies and promote a culture of workplace safety.

· Assist with recruiting, interviewing, onboarding, and retaining installation team members.

· Develop and implement departmental goals, processes, and performance metrics.

· Stay current on HVAC technology, equipment, code requirements, and industry best practices.

Qualifications

· High school diploma or GED required; technical training or college coursework preferred.

· Minimum of 5 years of HVAC Lead Install experience.

· Previous leadership or supervisory experience preferred.

· Strong knowledge of residential and light commercial HVAC systems.

· Working knowledge of HVAC codes, permits, and installation best practices.

· Excellent leadership, coaching, and team-building skills.

· Strong organizational, planning, and time management abilities.

· Effective verbal and written communication skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Proficiency with computers, scheduling software, and mobile technology.

· Valid driver’s license with an acceptable driving record.

Preferred Certifications

· EPA Section 608 Certification

· NATE Certification (preferred)

· OSHA Safety Training (preferred)

· Manufacturer certifications (preferred)

Physical Requirements

· Ability to lift up to 50 pounds.

· Ability to work indoors and outdoors in varying weather conditions.

· Ability to climb ladders, access attics, crawl spaces, and rooftops when necessary.

· Ability to stand, walk, bend, kneel, and climb for extended periods.

Success in This Role

The ideal HVAC Installation Manager leads by example, develops high-performing teams, maintains exceptional installation quality, drives operational efficiency, and consistently delivers an outstanding customer experience while supporting the company’s growth and profitability.

Benefits: