Sales Development Representative

RTO National • Full-time • Greenville, South Carolina, United States • $50,000 - $60,000 / year • 2d ago

We are growing! Come and join our Inside Sales Team!

The mission of the Sales Development Representative is to grow the business through acquisition of new dealer and manufacturer accounts with a heavy focus in the HVAC industry. This person will be responsible for identifying and signing dealer and manufacturer prospects to the RTO National program. This position will also be responsible for gaining market level and competitive knowledge to help the company evolve and grow with needs and market changes.

Performance Expectations and Responsibilities

Meet or exceed established account acquisition, enrollment, and sales activity goals.
Conduct a minimum of 80 outbound calls or achieve at least two hours of talk time each day.
Identify, qualify, and develop prospective dealer and manufacturer opportunities through proactive outreach and consistent follow-up.
Use a consultative sales approach to understand prospects' business needs and clearly communicate the value of RTO National's programs and services.
Guide prospective accounts through the enrollment process, ensuring required information and documentation are completed accurately.
Maintain current knowledge of RTO National's products, programs, service offerings, requirements, policies, and procedures.
Communicate program requirements, guidelines, and expectations clearly and professionally.
Re-engage assigned existing or inactive dealers to identify opportunities for increased participation and growth.
Identify high-value, multi-location, or large-scale acquisition opportunities and develop a strategic approach for pursuing them.
Maintain accurate and timely CRM records of prospecting activities, communications, opportunities, and follow-up actions.
Use CRM data and sales activity insights to manage the pipeline, prioritize opportunities, and inform sales decisions.
Gather and communicate relevant market, industry, and competitive insights to support business growth and program development.
Apply sound judgment when determining appropriate next steps within established policies and guidelines.
Coordinate a clear and professional handoff of newly enrolled accounts to the Relationship Management Team for continued relationship management and support.

Skills and Abilities

To be successful in this role, you should demonstrate:

Strong knowledge of sales processes, lead generation, customer acquisition, and pipeline management
Ability to execute sales and growth initiatives effectively
Strong consultative selling, relationship-building, and negotiation skills
Ability to communicate business requirements, program details, and value propositions clearly
Strong organizational, prioritization, and follow-up skills
Sound judgment and the ability to work within established guidelines
Ability to identify and strategically pursue high-value business opportunities
Adaptability and effectiveness in a fast-paced, evolving business environment

Required Qualifications

Two or more years of experience in sales, business development, dealer development, account acquisition, or a related customer-facing role
Demonstrated experience with outbound prospecting, lead generation, and pipeline development
Experience working toward defined sales goals, activity expectations, or key performance indicators
Experience using a CRM to manage opportunities, document activities, and maintain accurate prospect information
Strong verbal and written communication skills
High school diploma or equivalent

Preferred Qualifications

Experience in business-to-business sales, dealer development, financial services, consumer finance, HVAC, or a related industry
Experience selling to business owners or other organizational decision-makers
Familiarity with reviewing business documentation, contracts, or program agreements
Experience identifying and pursuing high-value or multi-location business opportunities
Associate's or bachelor's degree in business, marketing, communications, or a related field